Note

Many IT departments live in Firefighting mode. They deal with chaos, instability, and stress on a daily basis. Remaining in this state is inefficient and unsustainable, yet most organizations don't have the time or resources to escape it.

Tool

The purpose of this tool is to help IT leaders determine what they need to do to move their IT department from a state of firefighting to one of stability and planned operations.

Solution Set

Many IT departments are stuck in Firefighting mode and don't have the time or resources to get out of it. The transition IT makes to move from Firefighting mode requires that aspects of process, technology and people be adjusted.

Template/Policy

Shifting from ERP implementation to ERP operation is a major challenge. This checklist provides guidance on the 14-step process to overcome these problems.

Template/Policy

Effectively operating an ERP system requires documentation of the supporting technical infrastructure. An ERP runbook must be created before the transition to operation.

Template/Policy

Many role transitions are characterized by low productivity and lost opportunities. As one employee exits a role and their successor takes over, a clear checklist-based plan will help ensure a smooth and rapid transition.

Video

IT shops upgrading to Exchange 2010 from Exchange 2003 must be aware of the system requirements and best practice procedures before embarking on the upgrade. Watch this video to find out the key considerations, what to watch for when upgrading...

IT shops running Exchange 2003 and upgrading to Exchange 2010 must be aware of all the system requirements and best practice procedures before embarking on the upgrade. Use this guide to find out the key considerations, what to watch for when...

IT organizations operating Exchange 2007 and considering upgrading to Exchange 2010 should be aware of the changes Microsoft has made to the server role architecture. Use this guide to learn about the key considerations and what to watch for...

28-Jan-10 Are you thinking about migrating to Windows 7? It’s not hard, but due diligence and good planning are paramount for a successful migration. You need to follow best practices, which includes tapping into Microsoft’s readily available —...

The transition to an application outsourcing relationship can be a bumpy ride. However, getting through the transition effectively and efficiently is key to starting the outsourcing relationship off on the right foot. Learn how to successfully...

Scenario planning is a dress rehearsal for the unthinkable. Use it to identify single points of failure, ensure agility, mitigate risks, and increase stakeholder confidence.

Enterprises considering a transition from Microsoft Exchange Server 2003 to Exchange Server 2007 will need to plan the possible deployment before committing. Calculate the enterprise's hardware requirements by focusing on number of employees and...