Vendor Research

This report will help vendors and solution providers understand the market dynamics surrounding non-corporately owned web and cloud-based applications (NCAs), such as Skype and Dropbox.

(6-May-11) Just as the British Empire spread English around the world during the exploration and colonial periods, companies like IBM and Sperry Rand spread COBOL throughout the business world. Even today, according to software developer Micro...

(25-Mar-11) Consumers have been slow to embrace electric vehicles, despite their cool factor. One obstacle to adoption is that the battery-powered cars can typically travel only about 100 miles before requiring a recharge. And there are just a...

Template/Policy

This template is designed to provide vendors with a consistent set of instructions when demonstrating ERP platforms to ensure an objective comparison of product features; all while you can evaluate ease-of-use from a user and IT perspective.

Podcast

Formulating a comprehensive view of the key factors going into ERP selection and management is a remarkably difficult task requiring years of experience, and often many missteps along the way.

Note

Selecting an ERP platform is a difficult decision for any enterprise. This research clearly outlines the challenges faced by organizations, discusses the relative strengths and weaknesses of ERP platforms and provides organizations with the key...

Tool

This tool is pre-built with the essential criteria that should be considered when evaluating ERP RFP responses. Use this tool to put hard numbers behind vendor claims, and keep evaluations objective when scoring RFP responses.

Tool

Developing a vendor shortlist is a vital task in ERP selection. Organizations that are most successful with their ERP selection, vigorously examine selected vendors to ensure compatibility and functional fit, while ensuring the implementing...

Tool

The Applications Review Work Plan Costing Tool allows IT leaders to forecast in detail the staffing and resource costing logistics for the application review project team prior to a consolidation initiative.

(21-May-10) In Internet time, with Web apps seemingly continuously updated, last fall’s release of Win7 seems eons ago. Although the new OS is an undeniable hit with consumers—its rate of initial adoption is twice that of much-maligned...

Video

Application development outsourcing offers organizations potential cost benefits, an expansion of IT skills, and a higher level of flexibility with IT resourcing. However, outsourcing projects commonly run over budget, fall off-schedule, or...

Note

Organizations need to do their homework before the application outsourcing engagement begins. This involves picking the right application to outsource, choosing a suitable outsourcer to perform the work, and planning a proper negotiation...

Note

Organizations are under greater pressure to engage a growing customer audience that will potentially access, use, and buy products and services via mobile devices. Understand the mobile application market and lifecycle and develop a strategy...

Solution Set

Today's business leaders are increasingly focused on engaging a growing mobile audience that will potentially access, use and buy the enterprise's products or services via mobile devices. However, most IT organizations charged with mobile...

Tool

Organizations are under greater pressure to engage a growing customer audience that will potentially access, use and buy products and services via mobile devices. Use this tool to help determine whether to pursue a native or Web mobile...

Job Description

The Business Requirements Analyst's role is to elicit, analyze, specify, and validate the business needs of project stakeholders, be they customers or end-users. This includes interviewing stakeholders and gathering and compiling user...

(23-Apr-10) For marketing professionals and software designers, workforce personas have long served as useful constructs for tailoring advertising campaigns or application features to specific demographics or users. In this context, personas...

Video

Application maintenance is a significant cost concern for many enterprises. The best way to control maintenance costs is through active management of the application portfolio. Follow Info-Tech's recommendations to attain a 30% reduction in...

Clear and concise service level agreements (SLAs) help ensure that both the customer and vendor in an application maintenance outsourcing (AMO) initiative are on the same page. Create effective AMO SLAs by learning from this case study...

London, ON, November 5th, 2009 – Info-Tech Research Group's latest report outlines four specific areas that IT departments need to consider when preparing for the very real threat of an H1N1 outbreak this winter. If ignored, a business could...

(9-Oct-09) Wouldn't it be nice if software were intuitive and worked the way you expected? If it adapted to your workflow, rather than forcing you to learn its idiosyncrasies and adapt to its built-in assumptions of how tasks should be...

Tool

Keeping track of an application maintenance outsourcing (AMO) provider's performance with a performance scorecard (PSC) helps to ensure that the initial goals of the AMO initiative are being met. Use Info-Tech's AMO PSC template to make sure the...

Using a performance scorecard to track provider performance in application maintenance outsourcing (AMO) can help to ensure that the initial goals of the AMO initiative are being met. Manage AMO relationships effectively by learning the ins and...

Template/Policy

Application maintenance outsourcing (AMO) initiatives require clear and unambiguous service level agreements (SLAs) to set expectations and start the relationship off on the right foot. Don't waste time trying to create your own SLAs ? establish...

IT managers in healthcare have different priorities from their peers in other industries. Specifically, they allocate more resources to support and proportionally fewer to security and design and development. Address the potential problems of...

It is quite common for resourcing requirements to increase or decrease over time in application maintenance outsourcing (AMO) initiatives. Move seamlessly through changes in AMO staffing requirements and maximize resource efficiency by applying...

Tool

Automated performance testing helps ensure fast Web application performance with considerable business benefits for small enterprises that can justify the necessary investment. Evaluate the ROI of automated performance testing to determine if...

The Citrix Branch Repeater delivers traditional WAN optimization as well as accelerated virtual application (XenApp) performance, and a Windows Server in a single box. Medium to large enterprises with a number of distributed locations should...

Riverbed Technology shows up on more WAN optimization shortlists than any other vendor. Riverbed has done a very good job raising awareness of the benefits of WAN optimization for multi-site enterprises, but marketing is not its only strength....

Failure to follow proper change management processes when adopting infrastructure change increases the number of enterprise system outages and results in severe impact to the business. Executing proper control and management of infrastructure...