(By Info-Tech Analyst Jennifer Perrier-Knox - Printed with permission from Processor magazine www.processor.com).
I've spoken with a lot of IT decision makers about human resources management issues. One thing has become painfully clear: When it comes to people management, IT leaders are pretty much on their own. It's tempting to engage in a “poor me” blame game, but doing so assumes IT's “HR abandonment” issue is an actual problem. Not so.
HR staffers aren't insensitive deserters—they don't abandon their IT brethren on purpose. The hard truth is that the average HR department isn't equipped to help IT in a value-added way. HR wants to help, yet to HR personnel, the IT department's needs and activities inhabit an inscrutable black box.