Visitors Edition
Membership Help?
Need help? Our Trial Membership program will get you help on any IT project you're working on. You'll get access to our research, tools, advice and project help.
Start your free trial membership now:
Want to learn more about our membership options, pricing, or to get a product demo? Get in touch with one of our reps using an option below.
Learn more About Info-Tech
Click to Chat

Tagged - communication

Note

Writing IT job descriptions can be time consuming and frustrating. Make the job easier with this list of sample IT job descriptions.

In The News

(Jan issue-2012) Email marketing has come a long way from spamming (and irritating) consumers with mass messages that are quickly deleted. Thanks to advances in technology, marketers can target potential customers with email messages that are...

Template/Policy

End user acceptance is one of the biggest challenges to desktop virtualization adoption. IT should have a plan in place to guide communication efforts during the transition. By maintaining a consistent message and a consistent front, IT can set...

Note

View how one CIO used quality communication with stakeholders to gain approval for IT initiatives.

Video

It is essential for all CIOs to maintain quality communication with core business stakeholders in order to build strong relationships and establish trust. Consistent discussion with the senior business leaders and executive decision makers help...

Template/Policy

A communications plan is a valuable tool to guide your communications efforts in change management when charged with rolling out a BYOC program. Use this template to clarify goals and objectives and to put the coming changes into a service context.

Tool

Before taking steps towards moving a significant number of apps to the cloud, the organization needs to assess its current ability to adequately prepare for the upcoming changes and avoid organizational resistance to the changes.

Solution Set

IT leaders in North American organizations suddenly charged with managing data center facilities in other countries are faced with the challenge of normalizing structure, staffing, process, and procedures on a global scale. Most IT leaders have...

Video

When it comes to enacting change, IT is its own worst enemy. They fail to address four important issues when preparing users, which ultimately results in resistance to the change.

Note

When it comes to enacting change, IT is its own worst enemy. They fail to address four important issues when preparing users, which ultimately results in resistance to the change.

Solution Set

IT Leaders need to provide the guidance and direction to prepare the rest of the organization to navigate the treacherous waters of organizational change and gain buy in and support.

In The News

If you think travelling abroad for business is expensive, try phoning home. Subscribers to Canada's major mobile carriers typically pay about $2 per minute in roaming charges when travelling overseas — sometimes more, depending on the country...

In The News

(10-Sept-10) Analysts from Info-Tech Research Group recently examined green IT initiatives, seeking to determine what contributed to their success—or failure. Four factors helped initiatives succeed: a strong and well-communicated adoption...

In The News

27-Aug-10) All IT growth in an enterprise requires projects, but projects seem rarely to go as planned. In fact, according to the Standish Group, fewer than one in three enterprise projects succeed in meeting their objectives. Standish’s latest...

Solution Set

To achieve greater likelihood that your project will stay on track, watch out for the four big pitfalls: Scope Creep, Failure to Obtain Stakeholder Commitment, Inability to Assemble a Team, and Failure to Plan.

Note

Fewer than 15% of projects deliver all requirements, on-time and on-budget. Avoid four common project pitfalls to greatly increase your chances of project success.

Tool

Use this tool to assess project vulnerability related to four critical challenges that sink many projects. Based on your answers, the tool will indicate which pitfalls threaten your project and what you should do about it.

Tool

Use this tool to track on-going project issues relative to four typical project management pitfalls. As problems arise, related to these pitfalls, track who will handle the problem and when.

Video

Use our strategies to avoid, detect, and mitigate four critical project management pitfalls to help keep your project on track.

Template/Policy

A data center relocation project charter is essential to the planning phase of the project to identify scope and hit the ground running. It lays out important information along with real world examples, such as the project description, key...

Note

A strong communication capability between the business and IT ensures the alignment of business requirements with delivered IT functionality and value. Use this storyboard to understand common barriers to effective requirements management,...

Tool

Requirements management is a difficult but critical stage in the IT project. This tool will assess the current health of your organization's requirements gathering methods. Based on your answers, the overall health of your requirements gathering...

In The News

(5-May-10) Early in the iPad era -- a few weeks ago -- a debate raged in the tech blogosphere about whether Apple’s new tablet computer could be used as a mobile tool for business. That debate has pretty much died down, and the reason is...

Solution Set

Many IT leaders overlook the importance of nurturing working relationships with business colleagues.

Template/Policy

Collecting stakeholder feedback on IT's day-to-day performance is essential for meeting stakeholder expectations. Conduct regular business stakeholder satisfaction surveys to measure IT's performance, and understand where improvement is needed.

Template/Policy

Frequent communication with stakeholders not only demonstrates IT's value, but also helps control demand, justify expenditure, and secure staff for future projects. Send regular status reports to your stakeholders to keep them informed about...

In The News

(18-Mar-10) The explosion of communication and Internet traffic has made energy hogs of IT networks. Collectively, the information and communications technology industry emits 300 million tons of greenhouse gases annually -- the same amount as...

Note

IT leaders often encounter a problematic relationship between IT and the business when taking on a new leadership role. This rift can hobble an IT leader's chances for long-term success. An essential early step in healing a weak relationship is...

Note

In technology, the ancient regime was driven by Wintel (Windows and Intel), mostly: a famously paranoid Andy Grove, paired with Bill Gates, the most competitive strategist (or strategic competitor) in the world. Everyone else got table scraps.

Note

(By Info-Tech Analyst Bushra Tobah - Printed with permission from Processor magazine www.processor.com). After months of preparation and round after round of grueling interviews, you've finally landed that IT leadership position. You know that...