(14-Nov-2011) This time of year, distribution center managers often find themselves bringing in temporary workers by the dozen to meet peak season order fulfillment demands. Although that has the potential to be a headache and a half, there's a...

(2-Nov-2011) In the second phase of Cisco’s Connected World Technology Report, the findings suggest that businesses will need to accommodate the needs of the modern employee, and not the other way around The three-pronged, 2011 Cisco...

Template/Policy

A solution specification is a crucial part of the Enterprise Resource Planning (ERP) evaluation and selection process. IT leaders and project managers should use this template after soliciting requirements and before creating an RFP and demo scripts.

Template/Policy

IT leaders soliciting functional requirements from Subject Matter Experts should use this Task Work Log to obtain and thoroughly document these needs.

Template/Policy

IT leaders soliciting functional requirements from business unit managers should use this template to thoroughly document these needs.

Tool

IT leaders considering an Enterprise Resource Planning (ERP) implementation should use this readiness assessment tool to determine whether or not the enterprise is sufficiently prepared for ERP.

Tool

Each organization has unique priorities and HR needs; vendor strengths and weaknesses should be evaluated according to those requirements. Info-Tech's HR Management System (HRMS) Vendor Shortlist Tool generates a customized shortlist of vendors...

Note

A Human Resources Management System (HRMS) is a robust solution that encompasses the breadth and depth of HR processes. Organizations who adopt such a solution can see increased productivity and reduced operational costs; however, in many cases...

Solution Set

HR Management is a mature and stable technology. This can be both good and bad. There's no wrong selection decision, but there's no clear winner either.

Template/Policy

Live HR Management System (HRMS) product demonstrations are imperative for enterprises that are in the vendor shortlisting process. HRMS products appear similar in theory, but in practice, factors including user interface and ease of use,...

Video

Good people management drives high motivation and engagement of IT staff, and it encourages staff development, and is essential for retaining good performers. start leveraging IT staff feedback, and improve management performance.

Solution Set

Using IT staff feedback is not just a prudent method for gathering insights about the organization and possibilities for improvement; it can also be a powerful method for increasing staff engagement and confidence in management ability.

Note

Collecting feedback from IT staff is essential for improving management performance. Management needs to begin by identifying their own views on the strengths and weaknesses of the IT organization. Next, feedback must be collected through a...

Tool

Using staff feedback is critical for improving management of the IT organization. Use this tool to examine your current methods for gathering and analyzing feedback, and receive suggestions for improving the feedback process.

Job Description

The role of the Vendor Portfolio Manager is pivotal in the IT department's interactions with suppliers of services, hardware, and software. The portfolio manager provides product and service purchasing guidance for the entire IT department.

Job Description

The role of the Purchasing/Procurement Manager is to plan, execute, and finalize purchasing and procurement strategies for technology spend across the organization.

Job Description

The role of the Contract Manager is to support, manage, and administer contracts for technology spending on services and products across the organization.

Template/Policy

This policy outlines the baseline behaviors required to ensure that employees, contractors and related constituents who use mobile devices to access corporate resources for business use do so in a safe, secure and responsible manner.

Template/Policy

Career development plans represent a critical two-way commitment between an employee and the organization. These plans are essential to building employee engagement, which in turn drives retention. Use this template to develop a pool of talented...

Teleworking continues to rise in popularity, and in embracing such an initiative, many enterprises overlook the training required for effective teleworking among employees and managers. In this research note, learn what kind of training...

Teleworking continues to rise in popularity, but in embracing such an initiative, many enterprises neglect the development of telework policies and performance measurement. Learn how to build policy and performance frameworks that enable both...

An IT manager's ability to delegate tasks effectively to team members is critical to team success. Delegating is a difficult task and requires a manager to focus on individual workloads, skill sets, and preferred work styles. Create specific job...

First, an unpleasant truism: The economy is tanking, with no sure end in sight. Accompanying this downward spiral is a corresponding frenzy of activity as enterprises and their IT departments look for ways to reduce costs. However, there's a...

Many enterprises use automation, improved human resources management techniques, or a combination of both to increase the productivity of their employees. However, both methods are expensive and time intensive. During times of economic...

Note

Small IT shops often have lean staff headcounts, affording little flexibility at the best of times. When economic challenges hit, the effects on IT responsiveness can be near-paralytic. Begin to lay a foundation for an agile workforce going...

I've spoken with a lot of IT decision makers about human resources management issues. One thing has become painfully clear: When it comes to people management, IT leaders are pretty much on their own. It's tempting to engage in a "poor me" blame...

This note arms IT leaders with the knowledge necessary for an effective payroll software selection and implementation process. Make an informed decision on payroll models and delivery methods, and find the solution that fits with HR's needs,...

Job Description

The software developer's role is to design, code, test, and analyze software programs and applications. This includes researching, designing, documenting, and modifying software specifications throughout the production lifecycle. The software...

Template/Policy

Every IT organization with on-call staff should have a well-defined policy and employee agreement. Use this template to take the pain out of drafting these critical documents.

In growing numbers, mid-sized enterprises are adopting employee self-service (ESS) as part of their overall HR solution. To realize maximum returns on the investment, IT leaders must clearly understand the values and the limitations of...