Tool

Reducing headcount is a mentally and emotionally challenging task under any circumstance. Use this tool to take a systematic, skills-focused approach to making staff reduction decisions.

Note

Business Intelligence (BI) has changed in the last ten years. Learn what's new and what could make your BI platform more successful.

With the aging IT "boomer" workforce approaching retirement in the next 5-10 years, organizations are faced with the prospect of losing the only employees in the organization with the knowledge for maintaining legacy systems.

Finding cost-reduction opportunities should be a regular process, carried out monthly, rather than a process that is carried out only when management asks for cost reductions.

Tool

This tool will help to determine whether your organization's current level of resource agility is adequate given the level of project demand variability in your environment.

Note

The cloud allows IT organizations to be more flexible, scalable and competitive. However, prompt organizational changes in technology, processes and people are required to take full advantage of the value from the cloud.

Tool

When organizations move a significant number of apps to the cloud, corresponding role changes in the IT department are required. Use this tool to determine an optimal down-sizing and coordination plan for your organization.

If you are running a tech company, you are almost certainly familiar with this uncomfortable truth: you need more knowledge workers, but they are getting harder to find as their availability shrinks.

Job Description

The Scrum Master will be dedicated to a single Scrum team. The successful candidate will be considered a subject-matter expert, have excellent logic and problem solving skills and a drive to make a difference.

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Learn how your IT department compares to your peers in the Insurance Services sector by using Info-Tech's IT Budget & Staffing report. The attached PDF contains a consolidated report covering both Financial and Insurance services research.

An increasing number of IT departments are gathering metrics and building a solid history to demonstrate exactly how IT serves the business. However, sometimes that picture is not a rosy one. This note traces five top-level staffing metrics and...

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Service firms tend to be smaller enterprises with big technology needs from server to desktop. In this highly competitive environment, IT decision makers need to make the most of every scarce IT dollar invested and wisely use the skills of their...

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Complex IT environments and fluctuating budgets are the norm for Government institutions. They must focus on streamlining processes while providing users with critical IT services. From managing large IT staffs to supporting legacy applications,...

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The need for careful IT budgeting and staffing in health care institutions has never been greater. A complex IT environment and low tolerance for errors and downtime means that IT management must hire the right skill sets and make the correct...

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Industries such as Forestry, Fishing and Mining invest large sums in technology solutions every year. Make every dollar count. Find out where others in your industry sector are targeting their budgetary spend and allocating IT staffing resources.

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Complexity is a critical challenge faced by IT departments in the Transportation, Utilities, and Communications industries. Ongoing evaluation of priorities, operations and budgets is essential. Compare against your industry peers to make the...

Tool

Determining the appropriate help desk staffing ratio is hard. Use this tool to assess established process, staff, and technology resources and estimate how improvements to existing weaknesses can influence the optimal end user to help desk staff...

(By Info-Tech Analyst Bushra Tobah - Printed with permission from Processor magazine www.processor.com). After months of preparation and round after round of grueling interviews, you've finally landed that IT leadership position. You know that...

Small enterprises are often apathetic when it comes to IT metrics. When discussing metrics and benchmarking with enterprises with less than ten IT staff, Info-Tech found that many feel no need to track and report on metrics, or benchmark...

It's easy to get overwhelmed with priorities when you're starting an IT leadership position. With a personal strategic plan, you can stay focused and position yourself for long-term success. Master the essentials of planning for your first one...

Much like a good souffle, it takes quality ingredients to put together and maintain a strong IT Team. We have put together a comprehensive set of notes that will help your IT group stay ahead of the curve.

As the need for particular maintenance activities waxes and wanes, small enterprise IT managers who outsource their application maintenance often face the challenge of dealing with varying levels of resource demand. Move seamlessly through...

IT managers in healthcare have different priorities from their peers in other industries. Specifically, they allocate more resources to support and proportionally fewer to security and design and development. Address the potential problems of...

Video

Application maintenance outsourcing (AMO) often involves peaks and valleys in resource demand as the need for support activities waxes and wanes. This videocast highlights how several IT executives interviewed by Info-Tech manage fluctuations in...

Video

Any significant cost reduction efforts in IT will affect IT staffing arrangements though layoffs or simple reorganization. Improve efficiency and productivity by getting the right people at the right skill level in the right place.

Retailers are different than their peers. They allocate more resources to development initiatives at the expense of security and help desk operations. This pattern presents a number of critical challenges to successful IT operations.

Many people would intuitively think that small enterprises have different cost-cutting priorities than large enterprise. In general, this is not the case - most enterprises follow a similar cost-cutting path regardless of the number of...

While economic woes continue to plague businesses, IT remains relatively unscathed. Although there is bound to be a handful of IT professionals in the proverbial unemployment line, IT staff have not been as negatively affected as those closer to...

When a staffing contingent is cut to bare minimum, losing a key employee is a disaster. This is no time to protect the status quo ? it could cost precious human resources. Instead, change the methods used to manage staff now in order to prevent...

Measures of enterprise size have surprisingly little to do with the IT service areas selected for cost reduction. In fact, most enterprises follow a similar cost-cutting path regardless of the number of employees, size of IT, or company revenue.