|
The business is rarely satisfied with current service levels. However this dissatisfaction is often based on perception. Without an internal SLA that effectively tracks...
|
|
|
This project outlines how to successfully implement desktop virtualization, migrating some or all of your workforce from fat clients to remote access desktops, to give...
|
|
|
It is difficult to find a holistic, modern network solution that delivers the services demanded by rapidly changing business and IT needs. Engage stakeholders and conduct...
|
|
|
Re-envision your enterprise print environment by documenting your current printer inventory, costs, and usage; identifying opportunities to reduce print; developing a...
|
|
|
Small enterprises have many of the same issues as large ones, but with far fewer resources. Focus on the most important aspects to improve customer service.
|
|
|
An ITSM tool implementation project can be complicated with vendors relying on project managers to define the implementation parameters. Project managers often must make...
|
|
|
The traditional DRP “red binder” is dead. It takes too long to create, it’s too hard to maintain, and it’s not usable in a crisis.
|
|
|
Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment.
|
|
|
Many organizations’ day-to-day IT operations are tactical and reactive. This needs to change in order to transform. The IT team needs to become strategic and proactive in...
|
|
|
The absence of a robust data protection strategy can expose the organization to so much risk that it halts operations altogether. IT departments need to simplify the...
|
|
