Operations Management - Research Notes

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Orchestration Tool Makers Set Sights on Security and Compliance Orchestration tool makers have set their sights on security and compliance. IT professionals should remember that “compliance as code” isn’t the easy button they might...
Optimize the IT Operations Center – Executive Brief Read this Executive Brief to understand why the modern-day Operations Center is necessary to meet the business' availability demands.
Develop Infrastructure & Operations Policies and Procedures – Executive Brief Read our concise Executive Brief to find out why you should change your approach to developing Infrastructure & Operations policies and procedures, review Info-Tech’s...
Execute These Annual Projects for Infrastructure and Operations Excellence As an infrastructure leader, you need to ensure you have the right focus and ability to execute on the needs of both IT and the business.
Develop an IT Infrastructure Services Playbook – Executive Brief Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.
Improve IT-Business Alignment Through an Internal SLA – Executive Brief Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.