Small Enterprise Resources - Research Notes

Data Center Requirements Planning: Seek Expertise to Ensure Success

IT shops building or refreshing the data center should seek external expertise or face incurring additional costs due to miscalculated power, cooling, and UPS...

Fire Protection: Only YOU Can Prevent Data Center Fires

The data center must be equipped with fire detection and suppression systems to identify and extinguish fire, abide by local, state and federal laws, codes and standards,...

Essential Elements for Project Success

Several factors differentiate project success from project failure. Avoid common project pitfalls with diagnostic questions and follow best practice guidelines to improve...

Beyond Beginner Help Desk Performance Metrics

Defining help desk performance metrics can be difficult. Organizations with dedicated help desk environments must take the time to develop a performance tracking system...

No ROI? Make the Case for a Project without Tangible Benefits

Just because project benefits are not quantifiable does not mean that the project is not worth pursuing. Create a business case that concentrates on resolving a pressing...

Job Posting Template

Space is often limited and expensive, so a clear and concise job posting that attracts the right applicants the first time around is critical for keeping costs...

New Leaders: Send a Message with an Executive IT Committee

Executive IT committees can take a lot of pressure off new or existing IT leaders by forcing business leaders to set IT investment priorities. Learn the lessons offered...

IT Steering Committee Meeting Agenda

A formal agenda prepared and distributed ahead of each meeting will help focus the efforts of the IT steering committee and keep all parties on track. Use this template...

Best Practices for Reducing IT Cost-to-Serve

Use these notes to apply cost-savings across your department. Discover cost savings in every aspect of your cost-to-serve expenses, and use the guidance and tools below...

Top 10 Strategies for Reducing Costs

Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It...
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