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The ITRG CIO Leadership Awards

Celebrating top performing technology leaders from the CIO Business Vision program.

Register for 2018

Participate in the 2018 CIO Awards


The Info-Tech CIO Awards recognize CIOs who receive the highest satisfaction scores on Business Vision. CIO Business Vision is a powerful tool that formalizes IT feedback, helps kickstart IT strategy and delivers a standard to measure great CIOs.

Be eligible for 2018 by completing Business Vision before March 1st.

Register for 2018 CIO Business Vision

*IT leaders who complete Business Vision from March 2, 2017 - March 1, 2018 will be entered into the 2018 CIO Awards. Contact your rep for more info.

2016 Enterprise Winners

1

Steve Pilkey

National Manager, IT

Toyota Canada Inc.

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1 | Steve Pilkey

Job Title: National Manager, IT

Company: Toyota Canada Inc.

Industry: Automotive

Location: Toronto, ON

Key Projects of Last Year

Several projects were completed last year, most notably our implementation of a loyalty program in partnership with Aeroplan. With greater knowledge of our current and prospective customers, we are now able to customize offerings to best suit their needs. We also implemented a new Intranet which has greatly improved internal communication and collaboration. A lot of focus was placed on OCM related to the introduction of the new Intranet which was a key component of this project’s success.

Upcoming Projects

A number of projects are currently underway including a major Application Modernization program with initial focus on replacing the majority of our legacy applications with a modern ERP. We are also actively working on a Connected Vehicle initiative and a CRM implementation to improve communications between our head-office, field associates and dealers.

2

Jason Landrum

Chief Information Officer

Sedgwick

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2 | Jason Landrum

Job Title: Chief Information Officer

Company: Sedgwick

Industry: Insurance, Financial Services

Location: Memphis, TN

Key Projects of Last Year

We leveraged web service integration to create a seamless user experience for our internal customers using two of our key platforms. The users felt this was one of the greatest technology deliverables in many years due to the time savings in their workflows. In addition, we made great strides in 2015 standardizing and simplifying our unified communication experience. This helped our customers to more easily communicate with each other.

Upcoming Projects

We are currently implementing an industry leading ERP solution to help provide robust and automated functionality to our finance customers. We are also developing revolutionary ideas for rethinking the claims process and taking a compassionate approach for consumers which we believe will significantly impact the industry we serve. Another upcoming project is Business America, which is our initiative to drive a more efficient process to serve clients of all sizes with the same high level of service as our traditional fortune 500 client base.

3

Leo Sharum

Vice President & Chief Information Officer

ArcBest Technologies

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3 | Leo Sharum

Job Title: Vice President & Chief Information Officer

Company: ArcBest Technologies

Industry: Transportation/Logistics

Location: Fort Smith, AR

Key Projects of Last Year

Modernized the management of ArcBest’s application portfolio, including: launching a portfolio management methodology, bimodal-IT strategy (adaptive to short-term iterative projects and long-term larger-scale initiatives) and augmenting current capabilities; New leadership positions that supported, managed and proactively advanced technical solutions in support of the business while not losing sight of the following major projects: website re-architecture, CRM research, and enterprise quotations platform.

Upcoming Projects

Enhancements to ArcBest’s application portfolio continues with the following: enterprise portfolio management and project management disciplines; implementation of a modernized mobile field operations platform; roll-out of an enterprise CRM system; roll-out of abf.com; implementation of an enterprise performance management system; overhaul of HR's self-service platform; integration of ABF Logistics and Bear Transportation's logistics platforms; and implementation of an enterprise transportation management system.

4

Todd Finders

CIO, VP of Information Technology

Emerson Climate Technologies

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4 | Todd Finders

Job Title: CIO, VP of Information Technology

Company: Emerson Climate Technologies

Industry: Manufacturing

Location: St. Louis, MO

Key Projects of Last Year

Key projects of last year include Oracle ERP implementation which drove major progress resulting in 10 successful go-lives; Workforce Productivity which drove changes to collaboration tools and internal services resulting in improved knowledge worker productivity across the organization; ThinkCustomer which drove culture change within IT organization to increase the focus on our internal customers and drive better engagement.

Upcoming Projects

Some upcoming projects involve: Oracle ERP implementation to continue drive for 100% adoption by 2021; Digital Customer Experience which involves the launch of the new Emerson.com web site; ThinkCustomer will continue the journey toward a more customer-focused IT organization; InternetOfThings which involves work with our solution-focused businesses to enhance their IOT approach and drive growth; Data Enablement to improve our delivery of data to the business thereby driving better and faster decision-making.

Quote

There is no question that IT organizations must transform to meet the needs of today's businesses. Speed, agility, engagement, and business acumen must be present in today's IT functions or they can expect to face obsolescence.

5

Diana Salguero

IT Director Americas

Vopak Americas

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5 | Diana Salguero

Job Title: IT Director Americas

Company: Vopak Americas

Industry: Oil & Gas

Location: Houston, TX

Key Projects of Last Year

Extended the VDI environment to Latin America sites, changed WAN provider, upgraded JDE XE to JDE 9.1, WIFI implementation in the field (Class1, Div1), pilot intrinsically safe devices in the field.

Upcoming Projects

Many Global applications are being replaced, so the division is updating and replacing most of the IT infrastructure in order to accommodate for the upcoming global projects. Other upcoming projects include WIFI replacement in North America, moving the DR to the cloud and moving the support of the VDI environment to a Managed Service vendor.

Quote

In prosperity prepare for a change; in adversity hope for one. - James Burgh

2016 Large Business Winners

1

Martin Lacock

Chief Information Officer

County of Kenosha

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1 | Martin Lacock

Job Title: Chief Information Officer

Company: County of Kenosha

Industry: County Governement

Location: Kenosha, WI

Key Projects of Last Year

County-wide election/voting system; public WIFI to downtown and County parks areas; expanded security camera coverage to campus area; implemented new consolidated health system; deployed time/attendance and scheduling for Sheriff; kicked off ERP replacement; upgraded the county to Office 2013; scanned 2+ million documents in to ECM solution.

Upcoming Projects

Complete the evaluation and select ERP solution; continue to expand WIFI coverage; implement version source control; server and SAN replacement; migrate iSeries to hosted cloud solution; refresh of the county website; various upgrades to existing application portfolio; implement door access and security cameras in the jail; extend HCM to include recruiting module.

Quote

I am very proud of the IT professionals that are delivering results across the county. We are fortunate to have a great team as well as a great customer base. Our strength is in customer service and building relationships with our customers.

2

William Lake

Deputy CIO

County of Kane

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2 | William Lake

Job Title: Deputy CIO

Company: County of Kane

Industry: IT

Location: Geneva, IL

Key Projects of Last Year

Migration to new Court Case Management Application; PC Replacement - 5 year; County Fiber Project - 47 plus miles of County fiber; upgrade CCM Telephone system; replace firewall; platform upgrade of Permitting Software; ECM - Forms implementation.

Upcoming Projects

Go Live: A. Permitting Software, B. Court Case Management Application; SIP Implementation; Colocation of Data Center; Revenue Sharing - fiber optic backbone; Fiber construction - redundant paths and laterals.

Quote

ECC 4:9-12 Two people can accomplish more than twice as much as one; they get a better return for their labor. If one person falls, the other can reach out and help. But people who are alone when they fall are in real trouble...

3

Stefka Yancheva

Supervisor of IT Services

OPSEU

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3 | Stefka Yancheva

Job Title: Supervisor of IT Services

Company: OPSEU

Industry: Public and Government Services

Location: Toronto, ON

Key Projects of Last Year

In 2015 the most important project was the redesign and re-development of our organization's web site. We significantly improved the information architecture, which elevated the way we author and produce content. We also added a self-serve portal area for our members. We added a number of applications in the application virtualization layer (available on any device, anywhere). We ran numerous infrastructure upgrades, keeping our private cloud up to date.

Upcoming Projects

Continue expanding our portfolio of key online services for our members through further development of the self-serve portal. Further improving collaboration and data processing by implementing cloud-based file share system and a mobile app for the field workers.

Quote

Inspiration exists, but it has to find you working (Pablo Picasso). This award is an incredible recognition of the inspiration, dedication and commitment of the small but strong team we have at OPSEU.

4

Normand Porlier

Vice-President Technology & Innovation

Richter Management Ltd.

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4 | Normand Porlier

Job Title: Vice-President Technology & Innovation

Company: Richter Management Ltd.

Industry: Accountig & Financial Professional Services

Location: Montreal, PQ

Key Projects of Last Year

Last year, Richter successfully deployed a new ERP system. This major project has impacted every employee within the firm. From the IT standpoint, we have drastically reduced the number of systems to manage from 12 to 1. This gives us additional time to deliver internal client projects. The new system allows the firm to proactively manage all engagements and provide value to the management of real time revenue information.

Upcoming Projects

We envision re-aligning all internal processes to the new firm strategy. This will bring several projects to be done within a short period of time. Project portfolio management will be a key success factor for us. The IT team will focus and invest time in projects that will help us to reduce support hours and invest the saved time in business projects. Our strategic direction is to provide mobility to our workforce; therefore Richter will definitely look at Office 365.

Quote

IT must develop a business understanding in order to provide the right solution; otherwise IT will not be perceived as a business partner and therefore not considered as a game changer.

5

Craig Munns

Manager Information, Communications and Technology

Hornsby Shire Council

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5 | Craig Munns

Job Title: Manager Information, Communications and Technology

Company: Hornsby Shire Council

Industry: Local Government

Location: Sydney, NSW

Key Projects of Last Year

Key previous year projects include: Corporate Systems Replacement Project: including Tender, Evaluation, Selection and Contract; Market Review: Phone, Mobiles, WAN/ Internet communications; Network Platforms/ Disaster Recovery / Network Security review; Continuous Improvement Projects - Corporate Systems upgrades, Server o/s upgrades.

Upcoming Projects

Over the next 12 months I will be managing closely the: Finalising the Corporate System implementation project (Finance/HR/Payroll/Assets and Performance Planning systems); Transition out and finalise contract arrangements with the previous ERP supplier by January 2017; SQL Database Review and Disaster Recovery Test after upgrade; Corporate Continuous Business Improvements; Field Mobility software upgrades; Local Government Council Amalgamations and Reform process.

Quote

If you're going to do something, do it right the first time.

6

Jeff Brooks

Chief Information Officer

Muscogee Creek Nation Casinos

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6 | Jeff Brooks

Job Title: Chief Information Officer

Company: Muscogee Creek Nation Casinos

Industry: Gaming and Hospitality

Location: Tulsa, OK

Key Projects of Last Year

Business Intelligence for Gaming and Marketing has been a large cultural paradigm shift for our organization. It has created insights into customer behaviors that we never had before. Casino Management System (CMS) conversion has also been a critical component to our growth as an organization. Features and functionality will be greatly improved with CMS. Other key projects include: Point of Sales System upgrade; Property Management System implementation; Mobile Concierge and Mobile Customer Service Apps; Private Cloud upgrade and expansion.

Upcoming Projects

Enterprise Resource Management (ERP) will replace our current Financial Management, Human Capital Management and Supply Chain Management systems with increased functionality, a more comprehensive product set and all encompassing integrated system. The Document Imaging and Approval Routing (DM) will replace several manual paper processes with streamlined digital processes. This will save hundreds of many hours each year. In addition, we will implement CMS for all properties by one year.

Quote

I am extremely honored and humbled by this award. The team we have at MCNC is one of the best groups I have ever had the pleasure to work with. Their dedication and hard work is the reason I am in the position to receive such an honor.

7

Gary Lee

Chief Technology Officer

Veterans United Home Loans

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7 | Gary Lee

Job Title: Chief Technology Officer

Company: Veterans United Home Loans

Industry: Financial Services

Location: Columbia, MO

Key Projects of Last Year

Vendor Management, Financial Transparency, Launch Enterprise Architecture team, Service Catalog, Document Retention, Desktop Virtualization Pilot, Web Application Firewall, Laptop Encryption, Network Microsegmentation, Security Operations Center, Agile Development Expansion.

Upcoming Projects

Unified Communications replacement, Service Desk 2.0, Architecture Playbook, Single Sign On/Multi Factor Authentication, System and Application Availability, Product Quality, Project Portfolio Management, Security Awareness, Secure Coding Practices, Enterprise Data Warehouse.

Quote

Veterans United Home Loans has always subscribed to the belief that our employees are the one thing that differentiates us from the competition and this award is about the Technology team we have put together.

8

Sunny Cooper

Chief Information Officer

San Francisco Health Plan

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8 | Sunny Cooper

Job Title: Chief Information Officer

Company: San Francisco Health Plan

Industry: Healthcare

Location: San Francisco, CA

Key Projects of Last Year

P4P Application Development, Care Management System Implementation, Various Application/System Upgrades, CAQH CORE Compliance, ICD10, Business & IT Alignment.

Upcoming Projects

Telemedicine, Provider and Member Portals, Whole Person Care, Health Home Program, Data Warehouse and Business Intelligence, Continuous Process and Quality Improvement on key business processes, System Security Risk Assessment and Remediation and Business Continuity Planning and Practice.

Quote

Great teams always embody two qualities: Belief and Trust

9

Amin Kassem

Chief Information Officer

Parkland College Inc.

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9 | Amin Kassem

Job Title: Chief Information Officer

Company: Parkland College Inc.

Industry: Higher Education

Location: Champaign, IL

Key Projects of Last Year

Revamped IT Governance at the College as a whole; revamped the Technology Service Desk; created formal IT strategic planning processes; created a formal Portfolio and Project Management Office; established a formal vendor management processes; migrated the entire organization to office 365; deployed ParklandOne (one person on identity) as well as single sign-on system; redeployed Business Intelligence and reporting infrastructure based on Business Objects; improved Wifi access.

Upcoming Projects

Improve disaster recovery by leveraging cloud based solutions; improve mobile strategy; implement BYOD more widely at the college; improve student, faculty and staff training and deploy Predictive analytics.

Quote

The role of CIO is not only an operator of IT, it is also a business partner and change agent. Effective CIOs must oversee a strong IT team in addition to managing external IT relationships, have a good understanding of technology trends, and understand their institution’s business objectives.

10

Frank Adili

Senior Manager Information Technology

Town of Milton

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10 | Frank Adili

Job Title: Senior Manager Information Technology

Company: Town of Milton

Industry: Municipal Government

Location: Milton, ON

Key Projects of Last Year

In 2015, we delivered a multilayered network infrastructure to accommodate the Pan Am/ParaPan Am games; delivered a comprehensive enterprise wide MDM Strategy; Citrix Infrastructure and Virtualization redesign and re-launch. Implemented an advanced Intrusion Protection Systems allowing for increased efficiency and protection; designed and implemented a new Oracle virtualized infrastructure. Revamped IT Governance and developed strategic IT capital planning processes.

Upcoming Projects

Spearhead a new enterprise Recreation and Facility Management software system for the Town; Complete first phase of HRIS strategy; design and implement Fibre interconnected backbone for all Town Facilities; implement Transit Next Stop Announcement system, upgrade Fire Department enterprise software system; implement Archiving and Storage solution; redesign telecommunications infrastructure; finalize Portfolio and Project Management Office.

Quote

Information technology and business are becoming inextricably interwoven. Its hard to talk meaningfully about one, without talking about the other. The essence of the CIO is the ability to master both!

11

David DeCamp

Director, Information Technology

Elizabeth Glaser Pediatric Aids Foundation

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11 | David DeCamp

Job Title: Director, Information Technology

Company: Elizabeth Glaser Pediatric Aids Foundation

Industry: Non-Profit

Location: Global

Key Projects of Last Year

Financial System Data Warehouse: The DW combined multiple systems into a central location, which utilizes BI and advanced reporting tools to provide a unified reports platform for global Foundation staff; Global WAN Upgrade: Optimized the WAN to reduce latency and bandwidth constraints throughout fifteen Sub-Saharan country offices while providing centralized management. Additional major projects included: hardware refresh, video conferencing, EID project and custom applications development.

Upcoming Projects

Global UTM: Enhancing the security of offices by implementing a global solution throughout the Foundation; Global IT Audit: The audit consists of a five-part IT review focusing on hardware, software, security, network and policies and procedures. Each of EGPAF’s primary 15 countries will be audited. Additional major projects for 2016 include a VoIP overhaul, re-architecting the Foundation intranet, modernizing conferencing technology and revamping web applications with responsive design.

12

Kathy Jones

Director, Information Technology

Saskatchewan Liquor and Gaming Authority

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12 | Kathy Jones

Job Title: Director, Information Technology

Company: Saskatchewan Liquor and Gaming Authority

Industry: Government

Location: Regina, SK

Key Projects of Last Year

Implementation of new Supply Chain Distribution System to support construction and opening of a new state-of-the-art liquor distribution centre.

Upcoming Projects

Implementation of a new corporate website and regulatory compliance application. The website will be integrated to the new backend system and will offer a variety of online service abilities to customers. Significant efforts are also being made on implementing extensive changes to support the rollout of Saskatchewan’s new enhanced private liquor retail system.

Quote

IT at SLGA focuses on building relationships with all clients to demonstrate its role as partner and enabler, committed to helping the organization reach its goals through technology

13

Brian Mackay

AVP IT Services and CIO

Thompson Rivers University

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13 | Brian Mackay

Job Title: AVP IT Services and CIO

Company: Thompson Rivers University

Industry: Higher Education

Location: Kamloops BC

Key Projects of Last Year

Student Experience Improvement Project: new tools, streamlined processes; project to improve utilization of campus space and reduce time to graduate by creating more efficient schedules; Research Computing Project, Big Data Analytics, High-Performance Computing, Network Improvements; BC Higher Ed Sector Hosting Services for Learning Systems and DR; IT Risk Management Projects.

Upcoming Projects

ERP User Experience Modernization including Mobile App; creation of a digital strategy For TRU; Learning Systems Standardization Project; implementation of a Space Management System; Degree Audit System; IT Compliance Projects.

Quote

In 2016, TRU IT Services is working to better engage faculty with the effective use of technologies, improve the student experience by implementing more systems of engagement, and work with all stakeholders to build and implement a Digital Strategy.

2016 Mid-Market Winners

1

Monique Sendze

Chief Technology and Innovation Officer

Tulsa City County Library

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1 | Monique Sendze

Job Title: Chief Technology and Innovation Officer

Company: Tulsa City County Library

Industry: Education - Library

Location: Tulsa, OK

Key Projects of Last Year

Upgraded our wireless infrastructure to an 802.11ac network and more than doubled the number of access points to 160+ allowing our customers to have the best connectivity; planned & deployed Office365 in 45 days to include Exchange, Office, Skype for Business, SharePoint & OneDrive to drive collaboration, improve business processes & free IT Admin resources; transformed the service desk to a more pro-active & value generating unit, by implementing processes that improved customer satisfaction.

Upcoming Projects

Deploy a BC/DR Disaster Recovery as a Service robust, cost effective cloud platform that allows us to meet our RPO of 30 minutes and RTO of 3 hrs; revamp our Digital Infrastructure to improve customer experiences across touch-points; deploy MS PowerBI to provide insights & enable data driven decisions; launch Cisco Omni-Channel Contact Center in our customer care department to provide customers with a consistent experience across all channels; open our state of the art high tech central library.

Quote

I envision a Tulsa City-County Library that will use information technologies to transform our business processes, enhance patron experience, strengthen our enterprise infrastructure, and build new kinds of collaborative tools and spaces.

2

Troy Garvin

Director of Information Technology

City Of Weatherford

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2 | Troy Garvin

Job Title: Director of Information Technology

Company: City Of Weatherford

Industry: Municipal Government

Location: Weatherford, TX

Key Projects of Last Year

The technology team completed upgrades to existing backup power generation and uninterruptible power supplies at our main distribution facility that increased capacity and reliability for future growth. Also, we replaced existing network storage with current SAN technology that includes onsite primary storage, offsite secondary disaster recovery and a tertiary data site.

Upcoming Projects

My technology team will be focusing efforts this upcoming year on migrating to Office 365 and upgrading the core network infrastructure, which includes 35 locations. Additionally, we will concentrate resources on enhancing current mobile applications to reduce overall labor cost.

Quote

We’re here to remove roadblocks and serve as an enabler for city departments to facilitate cost effective solutions, accurate decisions, and timely citizen response. Focus on why you provide technology solutions and the what or how are easy

3

Dave Hildebrand

Manager of ITS

Sioux Lookout Meno-Ya-Win Health Centre

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3 | Dave Hildebrand

Job Title: Manager of ITS

Company: Sioux Lookout Meno-Ya-Win Health Centre

Industry: Healthcare

Location: Sioux Lookout, ON

Key Projects of Last Year

We completed a complete Network Refresh from Cisco to Brocade hardware, which increased the available bandwidth on the network immensely. This will enable our hospital to grow its capabilities to handle the next generation of medical devices and monitoring.

Upcoming Projects

We will migrate our virtual environment from XenServer 6.2 to vSphere 6 and increase our host count from 3 to 5. We'll be running on newer CPUs & increased RAM to boost performance on existing workloads as well as be able to handle any new workload requirements in the future.

4

Ken Platt

Chief Technology Officer

Learning Resources Inc.

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4 | Ken Platt

Job Title: Chief Technology Officer

Company: Learning Resources Inc.

Industry: Education

Location: Vernon Hills, IL

Key Projects of Last Year

Late 2014, we completed a situational assessment of all core IT services and constructed a set of strategic initiatives to address current business conditions and needs based on the changing industry landscape. Recently, we completed a major upgrade to a core Business System which included hardware, OS, software, database, reporting software, and the introduction of Database replication. Also, we are finishing up the transition of our EDI portfolio to a third party provider.

Upcoming Projects

For 2016, our major initiatives will include the consolidation of our other business units onto the recently upgraded core Business Systems, the upgrade and reconfiguration of the automated warehouse systems to introduce new functionality which will double throughput capacity, and enhancing our Business Intelligence offering with newer easy to use graphical tools.

5

Jamie Britto

Chief Information Officer

Collegiate School

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5 | Jamie Britto

Job Title: Chief Information Officer

Company: Collegiate School

Industry: Education

Location: Richmond, VA

Key Projects of Last Year

Help desk continual improvement process, middle school Chromebook 1-1, end user security training, development of comprehensive policies for PCI DSS and BCP

Upcoming Projects

Middleware data solutions, refresh of wifi infrastructure, wifi calling support, event streaming strategy, access control systems

Quote

The world is increasingly dangerous, business needs keep changing, and technology evolves at warp speed. We in IT need to move from ignorance to action as quickly as possible to confront the VUCA world in which we live.

6

Ali Alidina

IT Manager

Canadian Patient Safety Institute

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6 | Ali Alidina

Job Title: IT Manager

Company: Canadian Patient Safety Institute

Industry: Health Care

Location: Edmonton, AB

Key Projects of Last Year

A major project in 2015-16 was the transition of the CPSI disaster recovery site to a cloud-based solution. This move was part of CPSI IT’s strategic initiative to create a sustainable IT environment. This change established a more scalable disaster recovery infrastructure for CPSI that allows it to grow as needed with minimal hardware investment.

Upcoming Projects

Continuing with the strategic theme of sustainability, CPSI IT will be exploring opportunities to move more of its IT environment to secure cloud-based solutions. A key project that is slated for the summer/fall of 2016 is the transition to Office 365.

Quote

At the end of the day, IT’s underlying purpose is to enable and support the organization to achieve its business objectives. This can only be done by aligning IT’s strategic plan with CPSI’s overall strategic direction

7

Sarah Trimble-Oliver

Chief Information Officer

Cincinnati Public Schools

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7 | Sarah Trimble-Oliver

Job Title: Chief Information Officer

Company: Cincinnati Public Schools

Industry: Education

Location: Cincinnati, OH

Key Projects of Last Year

1:1 Student Laptops and digital curriculum for all high school students to increase student engagement in learning and prepare them for college/career after high school; Adobe Creative Cloud implementation; State online assessment support; Blended Learning for Advanced Placement courses to increase access and participation in college level courses; Implemented a Tech Truck to increase tech awareness and mini-trainings for teachers.

Upcoming Projects

Learning Management System implementation; IT Service Desk system implementation; 1:1 Student Laptops and digital curriculum for elementary students to increase student engagement in learning and prepare them for high school; Data Center renovation; Blended Learning at Hays High Tech elementary school; Expanding MinecraftEDU pilot to use gaming in teaching and learning; Online student enrollment implementation to allow easier enrollment for families.

Quote

The person who says it cannot be done should not interrupt the person doing it. - Chinese proverb

8

Jodi Dines

Chief Information Officer, SVP

Real Estate One

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8 | Jodi Dines

Job Title: Chief Information Officer, SVP

Company: Real Estate One

Industry: Real Estate

Location: Southfield, MI

Key Projects of Last Year

We started integrating our formerly separate IT departments into one department and physical space which is allowing us to cross-train, collaborate, and gain efficiency. We rolled out many new end user tools that allow our agents and employees to be more productive and win more business. We worked closely with each company we support doing many traditional non-IT projects to help each business grow and succeed.

Upcoming Projects

Due to increased government regulation and pressure from business partners, we are reviewing our entire network infrastructure and security posture. Many projects will result from this review this year and next. We are attempting to shore up our security plan while not inconveniencing our businesses and users, which is a challenging objective.

Quote

You can't be a successful IT department without knowing well what each of your users and businesses does. Walk in their shoes any chance you get and be involved in their businesses. Don't do IT for IT's sake.

9

Lori Baker

Chief Information Officer

Village of Northbrook Inc.

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9 | Lori Baker

Job Title: Chief Information Officer

Company: Village of Northbrook Inc.

Industry: Municipal Government

Location: Northbrook, IL

Key Projects of Last Year

Completed a technology infrastructure refresh, replacing neglected hardware with current versions of vendor-supported infrastructure components, including our compute and storage platforms. This project reduced or eliminated the amount of staff-impacting outages required to complete regular maintenance and expand resources and storage, on demand. We also partnered with Departments to evaluate, select and begin implementing a new, integrated ERP system, replacing disparate, legacy application.

Upcoming Projects

Starting a project to replace the entire Village network and wireless infrastructures; implementing an updated design to meet current and future bandwidth requirements, along with refreshed, vendor-supported hardware; including better redundancy and disaster recovery features. Also, we will be redesigning the Village's Record Management Program and implementing technologies to better support the new processes and procedures, automating records management.

Quote

Make it so.

2015 Past Winners

1

Angel Petisco

Chief Information Officer

Miami-Dade County

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1 | Angel Petisco

Job Title: Chief Information Officer

Company: Miami-Dade County

Industry: Government

Location: Miami Dade County, FL

Key Projects of Last Year

More than 30,000 2-way Public Safety and General Government radios were successfully migrated to the new P25 digital radio system; implemented an electronic Arrest Form for arrest and booking process; created a cloud-based geographic open data site with readily accessible information for the public to have access to County government; implemented Smarter Cities-based technology; launch of a new vendor portal and the implementation of a modern Enterprise Content Management technology.

Upcoming Projects

In 2015, Miami Dade will focus on implementing the County's ERP system; development of a community policing mobile application; modernization of the Criminal Justice Information System; continued consolidation of IT infrastructure and redundant functionalities; solicitation of proposals for an enterprise land use management, licensing, permitting, plan review, inspections and code enforcement solution.

Quote

The art of the possible is never more evident than when technology and business needs and desires are joined to create a new reality.

2

Joe Gerardi

Vice President of IT

Abhow

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2 | Joe Gerardi

Job Title: Vice President of IT

Company: Abhow

Industry: Healthcare and Social Assistance

Location: Pleasanton, CA

Key Projects of Last Year

None

Upcoming Projects

A key objective for 2015/16 is to complete the delivery of a Wifi infrastructure and support of wireless devices to all residents and team members; with no additional monthly cost. Gerardi hopes that with an under development mobile application, team members will be able to collect and input information about resident likes and dislikes. Acknowledging birthdays and anniversaries, meal preferences, and hobbies are a start, with more areas to follow.

Quote

Another objective is to bring more happiness into the lives of residents.

3

Lee Colaw

Vice President, Information Technology

Amarillo College

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3 | Lee Colaw

Job Title: Vice President, Information Technology

Company: Amarillo College

Industry: Education

Location: Amarillo, TX

Key Projects of Last Year

Integration of the Ellucian computer system with Blackboard Learn; creation of self-service enrollment for continuing education; self-service site to support legislated Texas Success Initiative.

Upcoming Projects

With the help of the Civitas Learning Predictive Analytics system, Colaw aims to create a cloud-based, predictive analytics environment.

Quote

We’re here to remove roadblocks, to be strategic enablers, to be able to say ‘yes’ and to mean it. IT departments for a long time have been viewed as organizations most likely to say ‘no,’ and that’s a tendency we must stop. The technology professional must have a positive mindset and remember the customers are always right. We must always strive to figure out how best to serve them.

4

Greg Flanik

Chief Information Officer

Baldwin Wallace University

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4 | Greg Flanik

Job Title: Chief Information Officer

Company: Baldwin Wallace University

Industry: Education

Location: Berea, OH

Key Projects of Last Year

Baldwin Wallace University fully embraced the Microsoft Surface platform, with over 20% of faculty switching from Desktop PC users to Surface users, reducing the need for the two-device solution used previously.

Upcoming Projects

Improve the desirability of the Surface-only solution for faculty. Continue partnering with University Relations to re-tool the University website to be a more effective marketing tool.

Quote

Mobility and virtualization are the key determinants of success, with students and faculty both needing access to on-campus computing power and lab software, at home or in their dormitories.

5

Pat Curtis

MIS Director

Leon County, Florida

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5 | Pat Curtis

Job Title: MIS Director

Company: Leon County, Florida

Industry: Public Administration

Location: Tallahassee, FL

Key Projects of Last Year

Key to this objective was the consolidation of Leon’s computing environment: moving three disparate computer server environments into a single IBM compute environment for AIX, Windows, and Linux.

Upcoming Projects

Strategic objectives for 2015 focus on infrastructure, web services, and enhanced processes. Our IT is poised to achieve these objectives through the support of the executive management and appropriated budget.

Quote

I believe our internal initiative to use SmartSheets for project management and communications and providing weekly work plans keep us focused and ensures that priorities are aligned internally and externally.

6

Rob Pickering

Vice President of IS

AAA Allied Group

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6 | Rob Pickering

Job Title: Vice President of IS

Company: AAA Allied Group

Industry: Member Service

Location: Cincinnati, OH

Key Projects of Last Year

In 2014, IT at AAA Allied group focused on implementation of ServiceNow.

Upcoming Projects

In 2015, we will be focused on conversion of all call centers from Avaya to Cisco Unified Contact Center Enterprise, including advanced capabilities to improve customer service.

Quote

Challenging the Status Quo by Passionately Serving, Proactively Teaching, and Strategically Investing for the people of AAA Allied Group.

7

Howard Brown

Chief Information Officer

Tulalip Data Services – Tulalip Tribes of Washington

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7 | Howard Brown

Job Title: Chief Information Officer

Company: Tulalip Data Services – Tulalip Tribes of Washington

Industry: American Indian Government

Location: Tulalip, WA

Key Projects of Last Year

In 2014, Tulalip Data Services focused on Wireless network build-out, organization wide Microsoft upgrades, industry assessment and compliance standardization, over 4,110 website updates and a Youth Services Student Tracking System update.

Upcoming Projects

In 2015 Tulalip will be focusing on DMZ network design, configuration and installation, organization-wide Microsoft Windows 8 upgrade, implementation of a new Content Management System and tracking systems for various services and a focus on training and development.

Quote

We believe that the appropriate and selective use of technology will enhance the ability to respond to many of the education, community, cultural preservation, business development and Tribal Government needs.

8

Kevin Johnson

Executive Director of IT

Berger Transfer

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8 | Kevin Johnson

Job Title: Executive Director of IT

Company: Berger Transfer

Industry: Transportation

Location: St. Paul, MN

Key Projects of Last Year

In 2014, we focused on rebuilding our IT Department by implementing ITIL methodologies. We implemented a Change Advisory Board which has integrated IT into the heart of the business.

Upcoming Projects

In 2015, we will be continuing to build IT capability by implementing Office 365. This will continue the new collaborative philosophy that was introduced in 2014 through the implementation of SharePoint, Yammer and Lync.

Quote

Our mission is to provide Berger Transfer and all Berger subsidiaries “Best In Class” technology solutions that drive out cost, create value and make us better to provide our Customer the best service in our industry.

9

Kevin O'Callaghan

Director of IT

CAT Ohio

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9 | Kevin O'Callaghan

Job Title: Director of IT

Company: CAT Ohio

Industry: Manufacturing and Construction

Location: Broadview Heights, OH

Key Projects of Last Year

Introduction of workflow automation for service requests of all kinds for not only IT Services but also multiple other corporate groups who service employees such as Travel, Purchasing, and Facilities Management.

Upcoming Projects

Several projects in progress to move our reporting and business intelligence tools up the evolution ladder towards “business analytics.

Quote

We treat our employees like customers and focus on Making IT Easy so they can focus on their customers.

10

Bob Gilmore

Director of IT

Cal-Maine Foods

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10 | Bob Gilmore

Job Title: Director of IT

Company: Cal-Maine Foods

Industry: Agriculture

Location: Jackson, MS

Key Projects of Last Year

Cal-Maine’s most successful IT project in 2014 was moving all of the enterprise’s tier one applications and data to Infrastructure as a Service in a private cloud.

Upcoming Projects

Cal-Maine’s most exciting project for 2015 is developing a mobility platform for collecting and reporting on compliance information for the areas of Risk Management and Food Safety.

Quote

Cal-Maine’s IT philosophy is to proactively assist the enterprise’s business and operational processes thru efficient support and innovative solutions, effectively benefiting profitability and sustainability.

11

Tom Beauchamp

Chief Information Officer

Penn National Gaming Inc.

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11 | Tom Beauchamp

Job Title: Chief Information Officer

Company: Penn National Gaming Inc.

Industry: Entertainment and Gaming

Location: Wyomissing, PA

Key Projects of Last Year

In 2014, we focused on implementation of a national loyalty program, with regional flexibility.

Upcoming Projects

In 2015, IT at Penn National Gamming will enable online marketing programs to displace traditional direct mail.

Quote

Delivering technology to ensure a successful business partnership.

12

Betty Ritts

Vice President of IT

Allied Barton Security Services

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12 | Betty Ritts

Job Title: Vice President of IT

Company: Allied Barton Security Services

Industry: Security

Location: Conshohocken, PA

Key Projects of Last Year

In 2014, we focused on realignment of pricing, tracking, and education related to Affordable Care Act.

Upcoming Projects

In 2015, IT at Allied Barton will develop a new approach to business intelligence and improve workflows

Quote

Service is in our culture, beginning with the hiring process.

13

James Kennedy

Director of IT

Trinity Wall Street

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13 | James Kennedy

Job Title: Director of IT

Company: Trinity Wall Street

Industry: Non-Profit

Location: New York, NY

Key Projects of Last Year

In 2014, among the 65 core IT projects identified, the launch of an organizational-wide “Constituency Relationship Management” (CRM) initiative was a key milestone.

Upcoming Projects

In 2015, IT at Trinity will focus on consolidating our application portfolio using functionality from our CRM system, research alternatives for our present ERP and make a selection with an implementation in 2016. We will also migrate our on premise exchange to Office 365 embracing our cloud strategy.

Quote

IT has to be seen as a partner to the various programs and businesses, and so we’ve made it a priority to build relationships with staff, clients, and all the people we work with at Trinity.

14

Keith Cronk

Chief Information Officer

Harding University

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14 | Keith Cronk

Job Title: Chief Information Officer

Company: Harding University

Industry: Education

Location: Searcy, AK

Key Projects of Last Year

The selection, development and implementation of new CMS and the complete redesign of the University's website (scheduled to go live in first quarter of 2015)​.

Upcoming Projects

Though started in 2014, 2015 will see the implementation of a Business Intelligence system that will support strategic decision making and present consistent, trustworthy and timely information to the campus.

Quote

IS and T at Harding University exists to serve. We serve by leading, enabling and empowering our clientele to achieve the mission of Harding in the effective use of information systems and technology.

15

Eric Holdt

IT Director

Palm Beach Gardens

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15 | Eric Holdt

Job Title: IT Director

Company: Palm Beach Gardens

Industry: Government

Location: Palm Beach Gardens, FL

Key Projects of Last Year

In 2014, Holdt made staffing adjustments to improve service delivery and provide some depth that was eliminated during the economic downturn.

Upcoming Projects

Eric has recently embraced a cloud-first policy. In moving to Office 365 and Exchange online, he hopes to free up staff time by reducing email administration. He plans to reallocate that time to improving processes within the City’s business units.

Quote

Identify ‘issues’ before they become ‘problems’, get IT involved when necessary, and keep the business units running efficiently.

16

Troy Garvin

Director of IT

City of Weatherford

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16 | Troy Garvin

Job Title: Director of IT

Company: City of Weatherford

Industry: Government

Location: Weatherford, TX

Key Projects of Last Year

In 2014, Troy and his team continued providing new pc hardware and software to all city offices. Troy also completed a city-wide VoIP phone system upgrade and ongoing security improvement.

Upcoming Projects

The City of Weatherford’s FY15 strategic objectives are classified into three main categories: prioritizing service to citizens, maintaining and expanding revenue sources, and protecting and developing Weatherford’s economic environment.

Quote

Since the city has such a small IT shop, it is challenging to focus on one area of expertise. Instead, the team has excelled in becoming versatile technicians that work with all IT functions.

17

Tony Rockdaschel

IT Manager

Reach Community Development

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17 | Tony Rockdaschel

Job Title: IT Manager

Company: Reach Community Development

Industry: Non-Profit

Location: Portland, OR

Key Projects of Last Year

Implementation of a high-availability, virtualized server environment: doubled the number of servers available on the network with the ability to add more virtual servers as necessary.

Upcoming Projects

The most significant project slated is to implement a second high-availability virtual environment using two of the physical servers now available for virtualized workstations.

Quote

Standardization is one of the most important things for any business to adopt. We continually work toward this goal in everything - from the equipment and software we purchase to the operating procedures and IT tools we adopt.

18

Sandee Dela Cruz

Director of IT

Nuvo Research

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18 | Sandee Dela Cruz

Job Title: Director of IT

Company: Nuvo Research

Industry: Pharmaceuticals

Location: Toronto, ON

Key Projects of Last Year

Our biggest project was to support the organization’s litigation against a large US pharmaceutical company, a firm with a market cap of $12 billion. IT played a crucial role in eDiscovery and legal support, resulting in a successful settlement.

Upcoming Projects

Our organization’s strategic objective for 2015 is to advance clinical developments of our pipeline products. IT plays a key role in this objective by supplying the team with the necessary technologies required to effectively collaborate across geographic locations.

Quote

Be an expert in your field, communicate effectively, and earn people’s trust.

19

Ken Platt

Chief Technology Officer

Learning Resources Inc.

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19 | Ken Platt

Job Title: Chief Technology Officer

Company: Learning Resources Inc.

Industry: Manufacturing

Location: Vernon Hills, IL

Key Projects of Last Year

In 2014 we delivered over 70+ projects, primarily to support corporate growth and improve customer service. Two accomplishments which we are particularly proud of include the development of an e-commerce solution to automate the exchange of business transactions with Amazon FBA and FBM channels, resulting in 200% productivity and capacity improvement. Also, based on feedback from the Info-Tech CIO Business Vision Survey, we took initiatives to improve our internal customer’s experience. Our initiatives included introducing a command center type service desk for first level support and system monitoring, published IT metrics, and a Service Desk performance dashboard. These changes contributed in improving our IT satisfaction rating from 73% in 2013 to 84% in 2014.

Upcoming Projects

In 2015 we are focusing on the completion of over 104 projects to date. Major accomplishments include the divestiture of two of our business units, the transition of our EDI portfolio to a third party provider, and a significant hardware and software upgrade to our key business systems in anticipation of future growth.

20

Dave Hildebrand

IT Manager

Sioux Lookout Meno Ya Win Health Centre

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20 | Dave Hildebrand

Job Title: IT Manager

Company: Sioux Lookout Meno Ya Win Health Centre

Industry: Health Care

Location: Sioux Lookout, ON

Key Projects of Last Year

Implemented Emerald Dynaboard, a business intelligence data warehouse and reporting system.

Upcoming Projects

In 2015, the IT team at Sioux Lookout Meno-Ya-Win Health Centre will undertake a complete network infrastructure refresh.

Quote

Is the customer happy with the service we provide? Have we done everything in our power to provide top shelf service to our customers? If not, why and how do we fix that?.

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