This phase will take you through the following activities:

  • Understand the different service management practices at the service provider level
  • Learn the sequence in which they should be completed
Use this phase as part of the full blueprint, Unleash the True Value of IT by Transforming Into a Service Provider, to understand where to get help in developing these initiatives. 

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Unleash the True Value of IT by Transforming Into a Service Provider

Earn your seat at the table and influence business strategy by becoming an IT service provider.

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