Transition Projects Over to the Service Desk Storyboard

1 Download

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

This storyboard will help build a strategy to shift service support from the project team to the service desk, resulting in customer service and agent satisfaction improvement. Read through this research to help:

  • Learn service desk integration into the project management lifecycle.
  • Build a list of action items and a checklist for support transition.
  • Transfer technical knowledge to the service desk.

View the Complete Blueprint:

Transition Projects Over to the Service Desk

Increase the success of project support by aligning your service desk and project team.

Related Content

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019