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Technology Service Provider Industry Business Reference Architecture

Your guide to building business capability maps, value streams, and strategy maps in the technology service provider industry.

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  • Your operation should customize this model to fit your business.
  • Taking a capability-driven approach will drive the risk probability down.
  • Don’t be caught off-guard by the domino effect of unplanned capability impacts.

Our Advice

Critical Insight

Gain real insight into the business capabilities and how they are impacted by changes in the ecosystem. Understand your capabilities at a glance.

Impact and Result

  • Identify the kinds of applications and processes that would be impacted by changes.
  • Prioritize having the capabilities mapped.
  • After mapping the capabilities you can use the reference architecture to train your staff.

Technology Service Provider Industry Business Reference Architecture Research & Tools

1. Technology Service Provider Industry Business Reference Architecture Guide – Follow the reference architecture guide to create your own capability map.

Use this guide to learn how to develop a custom business capability map and reference architecture for your technology service provider firm.

2. Technology Service Provider Industry Business Reference Architecture Template – A customizable template and reference point.

Use this template as a starting point to develop your own custom capability map.

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Authors

Justin St-Maurice

Larry Fretz

Rob Redford

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