Tailor an IT Governance Plan to Fit Organizational Needs

Drive business value and enable effective decision making by optimizing IT governance structure and processes.


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Your Challenge

  • Despite the importance of IT governance, many organizations struggle to define the optimal structure and processes.
  • As a result, tackling IT governance optimization can be daunting for CIOs, especially because success necessitates involvement from key stakeholders across the organization.

Our Advice

Critical Insight

  • IT governance is about decision making. Ensure committees have the authority to make decisions.
  • Treat IT governance optimization as a project. Follow PM processes to ensure optimization is given the resourcing and attention required; this will help to increase support and post-implementation adoption.
  • Business involvement in IT governance is essential. To be effective you need business support and involvement.
  • Committee empowerment is key. Ensure they have organizational endorsement and the tools needed to make decisions.

Impact and Result

  • Successful completion of the IT governance optimization project will result in:
    • Obtaining buy-in for IT governance optimization
    • Building optimal IT governance target state structure
    • Approval of committee charters
    • Building of effective IT governance processes
    • Implementation of IT governance structure and processes successfully

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See how all the steps you need to take come together, with tools and advice to help with each task on your list.

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Get to Action

  1. Build a project charter

    Determine project outcomes, establish metrics to measure project success, and build a project plan.

  2. Define and build governance structure

    Assess current capabilities and build target governance structure committees, and determine roles and responsibilities.

  3. Build future state governance committee charters

    Define committee purpose statements, RACI, governance committee procedures, and agendas.

  4. Build the IT governance process

    Enable governance committee functionality.

  5. Build an implementation plan

    Establish the best way to implement and communicate changes.

Guided Implementation icon Guided Implementation

This guided implementation is a four call advisory process.

  • Call #1: Build the project charter.

    Review your IT governance optimization project charter and discuss the project stakeholder RACI chart, metrics for success, strategy for engaging stakeholders, and objection handling.

  • Call #2: Build the target IT governance structure.

    Discuss your IT governance structure, committee responsibilities, and participation, and ensure effective tailoring to your organization. Info-Tech will also review your organization’s committee charters and coach you to ensure that your agenda, RACI, and purpose statements are appropriate.

  • Call #3: Build the IT governance high level processes.

    Discuss your IT governance responsibilities (SIPOC), and ensure that inputs and outputs are sufficiently mapped together and that no large gaps exist. Info-Tech will also help you to prepare to present the structure and processes to management.

  • Call #4: Build the IT governance implementation plan.

    Review your IT governance communication and implementation plans, and ensure that they are realistic, attainable, and cover all of the necessary elements.

Onsite Workshop

Module 1: Conduct a Current State Assessment

The Purpose

  • Identify your IT objectives.
  • Assess the current state of your IT governance.
  • Identify the value of your current IT governance structure.

Key Benefits Achieved

  • Establish the current state of your IT governance structure.

Activities: Outputs:
1.1 Identify objectives
  • Prioritized IT objectives
1.2 Set target state capability goals
  • IT Governance Structure Selection Tool and metrics

Module 2: Define the Future State

The Purpose

  • Identify which committees are needed in order to meet your business goals.
  • Create a committee charter, define roles and responsibilities, and set committee agendas and meeting schedules.

Key Benefits Achieved

  • Build out the IT governance structure and committees.

Activities: Outputs:
2.1 Formulate your current IT governance structure
  • IT governance roadblocks
2.2 Build your future state IT governance structure
  • IT governance target state structure
2.3 Draft your ITSC governance documentation
  • Committee purpose, agenda, RACI, and procedures for the ITSC

Module 3: Draft and Test a Governance Process

The Purpose

  • Identification of the inputs and outputs for governance responsibilities.
  • Clear thresholds for decision making for the governance areas.
  • Updated structure for governance.

Key Benefits Achieved

  • Effectively run governance committees.
  • Ensure that each committee responsibility is actionable, and has defined inputs and outputs.

Activities: Outputs:
3.1 Define the inputs and outputs for governance areas
  • Governance area inputs and outputs
3.2 Test governance process and committee set up
  • Validated governance structure
3.3 Identify implementation stakeholders
  • Stakeholder power map

Module 4: Build a Communication and Action Plan

The Purpose

  • Provide rationale for the change in IT governance structure.
  • Create stakeholder management plan.
  • Create communication plan.
  • Create action plan for the next steps.

Key Benefits Achieved

  • Communicate the rationale for the change in the IT governance structure using practical communication plans.

Activities: Outputs:
4.1 Build the communication plan
  • Stakeholder management plan, communication plan
4.2 Next steps
  • Action plan

Workshop Icon Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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