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Navigate the IT Stakeholder Landscape

Avoid an uphill climb with no destination in sight.


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Your Challenge

  • Many IT leaders overlook the importance of nurturing working relationships with business colleagues.
  • When the need arises for IT to request funding, resources or commitment from the business, the process can be difficult, time-consuming and frustrating when the communication groundwork has not been laid.
  • This solution set will help you master techniques for securing effective and productive two-way relationships with stakeholders.

Our Advice

Critical Insight

  • Need for business input is heightened early in projects and during transitional periods: Hunt down your stakeholders at these times.
  • Stakeholders change depending on project or priorities. Know who your stakeholders are today and reevaluate them tomorrow.
  • Treat stakeholders according to their positions on the Stakeholder Spectrum.

Impact and Result

  • Commitment to provide resources to participate on projects.
  • Support for projects.
  • Support for operational achievements, progress, and improvements.
  • Commitment to funding.
  • Commitment to providing access to people.
  • Anticipation and/or neutralization of dissenters.

Research & Tools

1. Recognize the opportunities of stakeholder engagement

Leverage your supporters and engage your dissenters.

2. Plan your interaction with each stakeholder

Get what you need from each stakeholder and meet their specific expectations in return.

3. Know the do's and don'ts of stakeholder engagement

Start actively managing your stakeholders tomorrow.

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Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and setting the direction for your next project step.