Navigate the IT Stakeholder Landscape

Avoid an uphill climb with no destination in sight.

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Your Challenge

  • Many IT leaders overlook the importance of nurturing working relationships with business colleagues.
  • When the need arises for IT to request funding, resources or commitment from the business, the process can be difficult, time-consuming and frustrating when the communication groundwork has not been laid.
  • This solution set will help you master techniques for securing effective and productive two-way relationships with stakeholders.

Our Advice

Critical Insight

  • Need for business input is heightened early in projects and during transitional periods: Hunt down your stakeholders at these times.
  • Stakeholders change depending on project or priorities. Know who your stakeholders are today and reevaluate them tomorrow.
  • Treat stakeholders according to their positions on the Stakeholder Spectrum.

Impact and Result

  • Commitment to provide resources to participate on projects.
  • Support for projects.
  • Support for operational achievements, progress, and improvements.
  • Commitment to funding.
  • Commitment to providing access to people.
  • Anticipation and/or neutralization of dissenters.

Navigate the IT Stakeholder Landscape

1

Recognize the opportunities of stakeholder engagement

Leverage your supporters and engage your dissenters.

2

Plan your interaction with each stakeholder

Get what you need from each stakeholder and meet their specific expectations in return.

3

Know the do's and don'ts of stakeholder engagement

Start actively managing your stakeholders tomorrow.