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Vendor Landscape: Multifunction Printers

Making an informed decision about your MFP requires an analysis of all the "fax."

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What matters more, the vendor score or the product score? As you weigh the importance, we will generate the vendor shortlist to match your needs.

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What is a shortlist?

A shortlist is a personalized list of vendors based on the criteria you define. Your shortlist offers more information about vendor's strengths, weaknesses, price-points, etc, and ranks them according to your needs.

Access this Vendor Shortlist by logging in with your Info-Tech Research Group membership or unlocking this content.


What is a Value Score?

The Value Score indexes each vendor’s product offering and business strength relative to their price point. It does not indicate vendor ranking.

Vendors that score high offer more bang for the buck (e.g. features, usability, stability, etc.) than the average vendor, while the inverse is true for those that score lower.

Price-conscious enterprises may wish to give the Value Score more consideration than those who are more focused on specific vendor/product attributes.

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Solution Set Storyboard Thumbnail
  • Enterprises that integrate printing functionality into their overall workflow processes are achieving higher levels of user satisfaction and increased cost effectiveness.
  • The MFP market is highly commoditized, making it difficult to differentiate vendor products and functionality. Without knowledge of this space, enterprises run the risk of choosing a less optimal vendor and solution for their requirements.
  • Enterprises should consider emerging trends such as BYOD and Green IT before choosing a product and vendor.

Our Advice

Critical Insight

  • Because every vendor has the basic Table Stakes, differentiate on price, customer service, and vendor stability.
  • Each vendor offers some mix of advanced features. Evaluate your organizational needs to determine which features are necessary for you now and in the future. Avoid paying for extra features that may not be required.
  • A careful evaluation of the MFP space will lead to enhanced functionality, smoother integration, improved user satisfaction, and cost effectiveness.

Impact and Result

  • Identify and rank vendor offerings in the MFP market space. Understand the Table Stakes and nuanced differences between the vendors.
  • Evaluate MFP vendors and products to determine the right fit for your enterprise needs.
  • Select an MFP solution by providing additional scenario-based criteria.

Research & Tools

1. Evaluate MFP vendors and available solutions

Understand the MFP market, the players, and their products.

2. Identify the solutions that best fit enterprise needs

Develop a customized shortlist to speed solution selection.

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Search Code: 45394
Published: July 6, 2011
Last Revised: August 22, 2012

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