- Small enterprise (SE) IT departments are so overburdened with managing the day-to-day that strategic thinking is an afterthought. 69% of SE IT departments surveyed claim their IT strategies were less than adequate.
- IT struggles to communicate its current or potential support of business goals. 41% of SE business leaders feel that their goals are unsupported by IT.
- All IT departments are limited by their capacity, but SEs feels this constraint more than their MLE counterparts. Necessary strategic initiatives are neglected if their value and risk doesn’t translate to business terms.
Our Advice
Critical Insight
- Don’t build a strategy to appease executives or view it as a request for permission. You’re making the case for the enhancements to the whole organization’s capabilities through the technology you deliver and operate.
- Business stakeholders cannot translate how IT initiatives will help achieve their objectives or mitigate risk. Explain IT’s role in value creation and share the ownership of tech risk.
- SEs invariably have less capacity, talent, and tools to meet a similar demand to MLEs. Prioritization is imperative to success, as is conveying how all gaps impact the business.
Impact and Result
- Clearly communicate to business executives how IT will support the organization’s key objectives and initiatives using the Small Enterprise Executive Presentation Template.
- Use Info-Tech’s Initiative Prioritization Tool to help make project decisions in a holistic manner that allows for the selection of the most valuable initiatives to become part of the IT strategic roadmap.
- Demonstrate to business executives and the IT organization how the IT strategy was created using Info-Tech’s Small Enterprise IT Strategy Template.