This guide contains questions that will help IT organizations identify the most appropriate presentation format based on stakeholder preference and needs:

  • Who is the relevant stakeholder?
  • What are the defined actions for the metric?
  • How frequently does the stakeholder need to see the metric?
  • How does the stakeholder like to receive information?

For each question, a recommendation is provided based on different considerations. IT should identify the presentation format that meets the most criteria based on how stakeholders will use the selected metric.

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