Manage End-User Devices – Phases 1-3

Author(s): Sandi Conrad, Ken Weston, Brad Wells

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Cut through the vendor hype while getting out of firefighting mode. This blueprint will help you optimize desktop and mobile support while preparing for unified endpoint management by following our three-phase methodology:

  • Identify desired benefits.
  • Improve supporting teams and processes.
  • Improve supporting technologies.

This upfront work will reduce the time, cost, and energy of end-user device management.

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