Manage End-User Devices – Phase 1: Identify the Business and IT Benefits

Author(s): Ken Weston, Brad Wells, Sandi Conrad

Avoid wasting time, effort, and resources on chasing initiatives that are designed only to satisfy IT. This phase will take you through the following activities:

  • Identify stakeholders’ drivers and potential benefits from improving end-user device management.
  • Identify business and IT goals and use them to prioritize benefits based on stakeholder drivers.
  • Identify initiatives based on desired benefits.
  • Prioritize initiatives.

Use this phase as part of the full blueprint, Pave the Road to Unified Endpoint Management.