Organizations often do not have standardized processes for the intake of new ideas and no consistent view of the drivers needed to assess the value of these ideas. In addition, IT is spending money on low-value services and doesn’t have the ability to understand and track value in order to prioritize IT investment.

Service portfolio management ensures that services are directly linked to business objectives, and IT investments are optimized by prioritizing services that provide the most value to the business.

The steps in this blueprint include:

  1. Set up the Service Portfolio Worksheet.
  2. Establish the Value Assessment Framework.
  3. Create a service intake process.
  4. Assess active services.
  5. Communicate and implement the service portfolio process.

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Lead Strategic Decision Making With Service Portfolio Management

Ensure you are investing in high-value IT services with a well-managed service portfolio.

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Search Code: 81612
Published: September 6, 2016
Last Revised: September 6, 2016

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Lead Strategic Decision Making With Service Portfolio Management – Phases 1-5
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