Lead Strategic Decision Making With Service Portfolio Management – Phase 5: Manage and Communicate the Service Portfolio

Author(s): Kimberly Jiang, Valence Howden, Paul Brown

Communicate and implement the service portfolio process. This phase will take you through the following activities:

• Communicate and implement the service portfolio within the organization.
• Create a mechanism to identify changes within the organization and to seek out continuous improvement opportunities for the service portfolio management process and procedures.