Lead Strategic Decision Making With Service Portfolio Management – Phase 4: Assess Active Services


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Manage services throughout their entire lifecycle and ensure services are providing the expected benefit. This phase will take you through the following activities:

  • Continuously validate the value of the existing service through the Value Assessment Framework.
  • Determine the future of service based on the value and usage of the service.
  • Take the appropriate next step for the service, whether it is to improve, replace, maintain, or retire.

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Search Code: 81620
Published: September 6, 2016
Last Revised: September 6, 2016

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