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Understand how to assess value from the lens of the business. This phase will take you through the following activities:

  • Understand the need for a value assessment framework.
  • Identify the organizational context of value through a holistic look at business objectives.
  • Determine the influence of organizational structure and culture on new services.
  • Leverage Info-Tech’s Value Assessment Tool to validate and determine service value.

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Search Code: 81615
Published: September 6, 2016
Last Revised: September 6, 2016


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