Understand how to assess value from the lens of the business. This phase will take you through the following activities:

  • Understand the need for a value assessment framework.
  • Identify the organizational context of value through a holistic look at business objectives.
  • Determine the influence of organizational structure and culture on new services.
  • Leverage Info-Tech’s Value Assessment Tool to validate and determine service value.

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Lead Strategic Decision Making With Service Portfolio Management

Ensure you are investing in high-value IT services with a well-managed service portfolio.

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Search Code: 81615
Published: September 6, 2016
Last Revised: September 6, 2016

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