Lead Strategic Decision Making With Service Portfolio Management – Phase 1: Establish the Service Portfolio

Author(s): Kimberly Jiang, Valence Howden, Paul Brown

Complete the groundwork by setting up the Service Portfolio Worksheet.

This phase will take you through the following activities:

  • Establish and understand the service portfolio process by setting up the Service Portfolio Worksheet.
  • Understand at a high level the steps involved in managing the service portfolio.
  • Adapt the Service Portfolio Worksheet and create a plan to begin documenting services in the worksheet.