ITSM Tool Training Schedule

Author(s): Frank Trovato, Nitin Mukesh

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This template is a guide for creating a training and communication plan as part of the implementation project for your ITSM tool. Use the template to document and plan the communications and training needs prior to deployment of the new tool.

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Build an ITSM Tool Implementation Plan

Plan ahead with a step-by-step approach to ensure the tool delivers business value.

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