Storage Reseller Interrogation Script

Author(s): John Sloan, Chris O'Connor

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In many cases, the engagement to acquire storage is not with the original equipment manufacturer but with a sales channel partner. This interview script will guide you through a structured and focused dialog in order to extract the necessary information to make an informed decision. The topics of discussion include:

  • Site Visit for Hands-on Demonstration
  • Delivery & Assembly
  • Training
  • Service & Support

This question and answer session will be essential in order to gain a comprehensive understanding of the value added services offered by a potential storage vendor.

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