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Build a Next-Gen Retail Tech Stack Roadmap

Power smart retail with AI, from warehouse to checkout.

When evaluating how to implement AI into their tech stack CIOs are faced with:

  • A flood of disconnected point solutions that obscure the overall architecture.
  • Loss of visibility over integration, security, and spend as departments act independently.
  • Inability to establish a single source of truth, blocking analytics and AI adoption.
  • Difficulty proving ROI when system investments aren’t linked to business outcomes.
  • Entrenched legacy dependence and short-term fixes with familiar tools that prevent modernization.

Our Advice

Critical Insight

The greatest obstacle in retail transformation isn’t the pace of innovation; it is the lack of coherence. Modern retailers succeed when they align vision across the enterprise, bring clarity to a complex tech stack, modernize with intent, and empower people to drive lasting transformation.

Impact and Result

  • Establish a shared vision that connects strategy to business outcomes.
  • Tools to build a transparent technology landscape view for better decision-making.
  • A phased implementation plan that balances quick wins with long-term scalability.
  • Insights into embedding collaboration to sustain continuous improvement.

Build a Next-Gen Retail Tech Stack Roadmap Research & Tools

1. Build a Next-Gen Retail Tech Stack Roadmap Deck – Power smart retail with AI, from warehouse to checkout.

Apply this storyboard to link business priorities, technology gaps, and modernization actions, creating a clear and cohesive roadmap that drives confident decision-making.

2. Build a Next-Gen Retail Tech Stack Tool – A structured toolkit to evaluate your tech landscape and translate findings into actionable decisions.

Use this Excel workbook to capture and score technologies and synthesize insight into a clear evidence-based roadmap that guides modernization decisions.

Power smart retail with AI, from warehouse to checkout.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 4-phase advisory process. You'll receive 9 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Scoping Call
  • Call 1: Scope requirements, objectives, and your specific challenges.

Guided Implementation 2: Align and Assess
  • Call 1: Set the vision and business outcomes.
  • Call 2: Review your business capabilities gaps.
  • Call 3: Sketch your current tech stack.

Guided Implementation 3: Design and Evaluate
  • Call 1: Sketch your future tech stack.
  • Call 2: Score future core enabling tech.

Guided Implementation 4: Plan and Commit
  • Call 1: Build your modernization roadmap.
  • Call 2: Document your insights and commitments.
  • Call 3: Summarize results and plan next steps.

Author

Donnafay MacDonald

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