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This communication plan template provides a structure for managing ongoing communications between stakeholders over the course of the project.
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With a new service desk tool coming in the following week, the organization wanted to formalize their service desk processes to ensure all requirements were met, and...
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Increasing staff and an organizational need to improve the maturity of the service desk meant IT had to rebuild its service desk to ensure all requests were handled...
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This document defines a set of Standard Operating Procedures (SOP) for running the Vendor Management function for a mid-sized food retail company.
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A business capability is an abstraction that helps describe what the enterprise does to achieve its vision, mission, and goals. A business capability can be further...
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After interviewing business stakeholders and identifying high priority capabilities and initiatives, record the definitions of the gathered metrics from the Metrics...
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Gather metrics from three sources (business imperatives, high priority business capabilities, high priority initiatives) and insert them into the Metrics Evaluation...
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During interviews with business stakeholders, while identifying high priority capabilities and initiatives, gather value measures and input them into the Value Measure List.
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Learn how to manage application development to focus on consistency and following standard tools, environments, and techniques.
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The future of thin client architecture and an overview of the pros and cons for fat vs. thin architectures.
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