Vendor Management

ServiceNow New York is Here

ServiceNow version New York has entered General Availability. These features should delight high-maturity IT departments but are mostly worthless for low-maturity groups.

Capital One and BoA Go Deep on Public Cloud Adoption

Highly regulated industries have resisted the full-scale move into the public cloud to date. In typical fashion, the finance industry is preparing to be a leader by...

Improve Your Statements of Work to Hold Your Vendors Accountable – Executive Brief

Read our concise Executive Brief to find out why you should employ a systematic process for reviewing SOWs, review Info-Tech’s methodology, and understand the four ways...

Improve Your Statements of Work to Hold Your Vendors Accountable

Reviewing and negotiating SOWs can be difficult without the right framework, understanding, and tools. A bad SOW can derail a project through cost and time overruns, poor...
  • guided implementation icon

Contract or SOW Guide

Use this tool to establish a standard approach for which provisions go in the master agreement and which go in the SOW.

SOW Maps Tool

Use this tool to map the project's requirements to the SOW provisions and to create a list of customer and vendor responsibilities under the SOW.

Red-Flag Words and Phrases Tool

Use this tool to identify common words and phrases that can shift the performance risk from the vendor to the customer.

Improve Your Statements of Work to Hold Your Vendors Accountable – Storyboard

Reviewing and negotiating SOWs can be difficult without the right framework, understanding, and tools. A bad SOW can derail a project through cost and time overruns, poor...

AWS Revamps Pricing in Bid to Reduce Risk and Improve Flexibility

Amazon Web Services (AWS) has added a new discount model to give customers a quicker on-ramp to savings while locking them into multiple-year term agreements. The latest...

Adobe’s ELA Is All About Product Optimization…Not the Price

Adobe has achieved near-monopoly status in the world of graphic/web design through the massive adoption of its Creative Suite product set. Far too often customers are...
GET HELP Contact Us
×
VL Methodology