Interoperability Primer and Playbook for Public Health and Healthcare Organizations

This research is designed to help public health and healthcare organizations overcome several challenges by focusing on standards-based interoperability to optimize...

The Use of Chief Digital Officer in Gaming & Hospitality

Gaming and hospitality organizations lag in focus on a truly digital role. As your organization shifts to an omnichannel platform business, the role of IT needing to...

Non-Durable Goods Manufacturing Industry Reference Architecture

This industry reference architecture provides a capability-driven analysis and template that can be used to guide the decision-making process while undergoing...
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Kick-Start a Unified Service Recovery Management Strategy

Use strategic management principles and a systematic approach to begin the baseline for a service recovery strategy while effectively kick-starting the strategy with the...
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Standardize the Service Desk of Managed Service Providers

Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk...

Address the Digital Divide in K-12 Education

Read this report to address equity in technology for students in K-12 education. This report looks at solutions to the two primary issues of connectivity and devices.

Discover the Building Blocks of a Unified Ecosystem

This blueprint analyzes the building blocks of a unified ecosystem. Additionally, it provides awareness and readiness on how businesses can capitalize on leveraging...

Leveraging AI to Create Meaningful Insights and Visibility in Retail

This client advisory deck analyzes artificial intelligence technology adoption cases across the enterprise community-based ecosystem. Additionally, it provides awareness...

Strengthen Your Nonprofit’s Privacy and Security Operations

Don’t neglect data security and privacy in favor of mission-focused tasks. It’s crucial to remember that if data security falls short, it may become impossible to carry...

Build a Cybersecurity Services Offering

Use this blueprint to develop a well-scope, standardized, and yet differentiating cybersecurity services for your IT Consulting or IT Service Provider business that...
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