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Due to aging infrastructure, increasing adoption of renewable energy sources, and changes in customer expectations, utilities companies must embrace innovation and...
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The retail banking industry is struggling with its core banking systems, especially their digital frontends that drive their customers online and mobile banking...
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What consulting engagements do you offer? What managed services do you deliver? If you can’t quickly answer this, you may be missing the service catalog. ITIL has...
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Managed service providers and professional services organizations share in the struggle of effectively measuring the success of their business. This research offers...
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Many K-12 schools and districts do not have sufficient resources to adequately address information security needs. Having a well-defined information security plan that is...
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This overview of digital use cases in the electric utilities space provides insights into the latest and most impactful digital use cases focused in six sources of value...
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Moving to the cloud can be a daunting and risky decision and may not always be cheaper, better, or even available for every use case. To develop your cloud vision, you...
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APM establishes a program and record of applications used in your organization, an assessment of how well they are supporting their core functions, and guidance on where...
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Digital technologies and AI are transforming medicine, medical research, and public health. Automated analytics, alerts, and reporting tools can keep officials in the...
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For years, Wholesalers have been trying to attract the right customers. Their goal is to ensure customers don't leave empty-handed by serving their exact needs and...
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