On December 1, Twilio – a cloud communications platform – briefed Info-Tech on its contact center as a service (CCaaS) solution, Flex.
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On December 1, Zendesk – a global customer service software company – briefed Info-Tech on its contact center as a service (CCaaS) solution, Zendesk Talk.
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On January 14, Revation Systems – a provider of cloud-based compliant messaging and communications – briefed Info-Tech on its unified communications as a service (UCaaS)...
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This tool is a comprehensive checklist of detailed work items required to build and operate a content repository in SharePoint.
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Read this quick introduction to Info-Tech's practical and tried approach to structuring Microsoft SharePoint for managing important content.
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Ensure that user experience drives the SharePoint solution by assembling decision-making and communication channels.
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Use this template to create a SharePoint policy that defines the culture for users and spells out expectations for all stakeholders.
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Set the foundations for findability, compliance, and personalized user experience by organizing and labeling SharePoint content.
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This practical worksheet goes step by step through the important decisions you need to make to structure your content in SharePoint.
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Each situation is different. Use the migration options and sample plans to decide which transition option works best for your project.
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