Effectively Use SharePoint as Your ECM Solution – Phase 2: SharePoint Information Architecture

Author(s): Andrea Malick

Essential for getting maximum value out of your ECM investment is doing the critical work of organizing sites and files in SharePoint. Presenting the wrong version of a quote to customers can damage your reputation and break trust. Identify the labels and categories that help to find the information you need, to retire information when it's legally prescribed to do so, and to improve the quality of service to your customers.