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Service Desk Ticket Categorization Schemes

The Ticket Categorization Scheme provides examples of ticket categories to organize the data in the service desk tool and produce reports that help managers manage the...

Deliver on Your Digital Product Vision – Phase 1: Define a Digital Product Vision

Define a digital product vision that takes into account your objectives, business value, stakeholders, customers, and metrics.

Digital Product Strategy Template

Use this template to help you define, detail, and make a reality your strategy in support of your digital product vision.

Deliver on Your Digital Product Vision – Phase 2: Build a Better Backlog

Build a structure for your backlog that supports your digital product vision.

Deliver on Your Digital Product Vision – Phase 3: Build a Product Roadmap

Define standards and ownership for you backlog to effectively communicate your strategy in support of your digital product vision.

Deliver on Your Digital Product Vision – Phase 4: Release and Deliver Value

Understand what to consider when planning your next release in support of your digital product vision.

Deliver on Your Digital Product Vision – Phase 5: Communicate the Strategy – Make It Happen!

Build a plan for communicating and updating your strategy and where to go next.

Healthcare Services Medical Monitoring Devices Report

Healthcare Services Medical Monitoring Devices Report

Healthcare Services Industry Impacts on IT Strategy: Senior Management Presentation Template

Healthcare Services Industry Impacts on IT Strategy: Senior Management Presentation Template

Healthcare Services IT Strategy Initiatives Workbook

Healthcare Services IT Strategy Initiatives Workbook
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