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Optimize Decision Rights

The responsibility for IT decisions is often misplaced with those most impacted being uninvolved in decisions that they should be making.

Explore the Emerging World of SaaS ERP

SaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost.

Shared Services Governance Strategy Roadmap Tool

Use this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched.

Is the Cloud the End of Infrastructure?

Cloud computing will significantly impact the roles of infrastructure professionals and internal infrastructure processes. Taking ownership of the cloud and internal...

Prepare for Infrastructure Consolidation Change

Server virtualization and consolidation has become a way of life for most infrastructure managers. The breakdown of physical barrier through virtualization and...

Worth the Risk? Bringing Disease into Hospitals via Mobile Devices

Mobile devices compromise biosecurity and information security. Use management of biosecurity risks as both a carrot and stick to enhance hospital IT security compliance.

Salesforce.com: Not Your Father's CRM Anymore

At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...

Quarterly Metrics Review With the CIO

Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.

Knowledge Manager

The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and in support of business units across the enterprise.

Programmer Analyst

The Programmer Analyst's role is to define, develop, test, analyze, and maintain new software applications in support of the achievement of business requirements. This...
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