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This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...
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This is a brief research note for Info-Tech’s members about the Heartbleed bug, i.e. the first security vulnerability with worldwide impact and response. Understand which...
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The collapse of the old-style security firms that we predicted a few months ago is now well under way, with the largest of these talking publicly about the demise of...
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This week's issue is an absolute Must Read for anyone interested in the future of genetics, healthcare, biomedicine, and related issues. If you need to understand how DNA...
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Each year we wrestle with the question of how best to bring the life-changing experiences of the Future in Review Conference to all of our members. This week’s issue is...
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Olmsted Medical Center recruited Info-Tech Research Group to conduct an on-site workshop to kickstart its long-term application rationalization process. During the...
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Almost all great leaps in science and technology seem to be foreshadowed in great works of science fiction. For that reason, we bring the best writers of science fiction...
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This storyboard will help you create a diverse disruptive technology working group, a shortlist of disruptive technologies, and a proof of concept plan for each...
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This tool will help you keep track of your longlist of disruptive technologies over time. Remember: analysis of disruption is an iterative process.
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This template is designed to provide EPP vendors with a consistent set of instructions, ensuring an objective comparison of product features, all while evaluating ease of...
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