Tools

Enterprise Network Roadmap Technology Assessment Tool

The Enterprise Network Roadmap Technology Assessment Tool provides a value versus readiness assessment of your chosen technology customized to your organization.

PPM Decision Support Review Workbook – Annual Report Version

The output of this tool can be used to establish the PPM dashboard and reporting strategies and priorities for your organization.

Evalu-Rate Your Account Team

Use this tool to collect and record stakeholder input on the vendor's performance according to your team's, and the contract's, expectations.

Reputational Risk Impact Tool

Use this tool to help identify and quantify the reputational impacts of negative vendor actions.

Service Desk Metrics Workbook

Simplify your service desk metric analysis. Use this tool to define goal and action-oriented metrics and dashboards for your service desk.

Frontline Change Management Workbook

Use this tool to document key information and create a toolkit for frontline managers.

Frontline Manager Change Self-Assessment Tool

Use this tool to provide frontline managers with an assessment to provide insight into areas in which they would benefit from further training or tools.

Employee Development Needs Analysis Workbook

Use this workbook to review and prioritize competencies that the organization needs to develop.

Employee Development Program Design Playbook

Use this workbook to record key project decisions and information when designing the employee development program.

Employee Career Development Workbook

Use this template to create a guide for both employees and managers to help ensure the success of employee-driven career paths.
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