Tools

OT Governance Readiness Assessment Tool

This tool provides you with a framework to start assessing your governance readiness level.

Sample AI Business Case Analysis

Use this completed sample of an AI business case analysis to better understand how to categorize, document, and evaluate the key components of a strong business case.

Exponential IT Roadmap Workbook

A structured tool to help you prioritize Exponential IT initiatives and build a roadmap to ensure success.

RASCI Chart for SCaaS

A template to help ensure every role, project, or task has an accountable party.

SCaaS Key Vendor Fiscal Year End Calendar

A tool to track the fiscal year ends of major software vendors.

SCaaS Contract Negotiation Terms Prioritization Checklist

This tool will help you prioritize your negotiation of key terms. When negotiating a contract, it's essential to decide which terms are non-negotiable and which ones have...

SCaaS TCO Calculator

A tool to assist with calculating the TCO for a SCaaS solution.

Customer Satisfaction Metrics Diagnostic

Determine which customer satisfaction metrics you should really be measuring.

Customer Satisfaction Metrics Library

Find the right customer satisfaction metrics and definitions.

AIOps Maturity Assessment

This tool is designed to identify the gaps in your IT operations to leverage AI.
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