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Start with best practice templates to define the needed policies and end-user guidance. This policy document contains the combined best practices of 15 different...
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The ESB Communication Plan is an internal document that will create visibility and awareness into the ESB project, and will help educate the ESB team on internal...
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Testing the ESB after it has been implemented is a crucial step. Use this template to guide you through choosing your control and test cases, as well as guide you through...
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Well-developed processes are a critical component of systems management success. This template will help organizations ensure that their processes are effectively...
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The guest wireless internet acceptable use policy outlines the appropriate and inappropriate use of guest wireless internet resources within a company.
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Use this template alongside the Outsource Systems Management Project blueprint deck to draft an effective RFP that will ensure you have complete coverage of your...
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Many role transitions are characterized by low productivity and lost opportunities. As one employee exits a role and the successor takes over, a clear checklist-based...
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Present initial results from your pilot BCP project and next steps for your BCP initiative.
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Use this template to help you build a business case to outsource your IT infrastructure.
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Team engagement is crucial for a service management implementation plan. Leverage the Service Management Current State Survey to solicit the opinion of your roadmap team...
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