Storyboard

Establish a Foresight Capability – Phase 3: Scenario Building

Scenario-based planning has long been used in situations of high risk and uncertainty, making it useful for the current business-technology landscape. This phase will...

Establish a Foresight Capability – Phase 4: Idea Selection

Apply the wind tunneling technique to assess the various strategic initiatives and determine which are most likely to succeed in the face of uncertainty.

Master the Art of Stakeholder Management in Small Enterprise Environments Storyboard

Stakeholder management is not a one-off project and is always relevant to your department.

Build a Strong Technology Foundation for Customer Experience Management – Phases 1-3

This storyboard will help you create an end-to-end technology strategy to drive sales revenue, enhance marketing effectiveness, and create compelling experiences for your...

Build a Strong Technology Foundation for Customer Experience Management – Phase 1: Drive Value with CXM

This phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you define the value of strong technology enablement for CXM.

Build a Strong Technology Foundation for Customer Experience Management – Phase 2: Create the Framework

This phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you gather strategic requirements to inform the design of...

Build a Strong Technology Foundation for Customer Experience Management – Phase 3: Finalize the Framework

This phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you create a CXM initiatives roadmap and prioritize...

Outsource Network Management in Gaming & Hospitality – Phases 1-3

This storyboard will help you decide if your organization should outsource network management and support you through the implementation process. This blueprint is geared...

Outsource Network Management in Gaming & Hospitality – Phase 1: Assess the Current State

This phase of the blueprint, Outsource Network Management in Gaming & Hospitality, will help you assess your current capabilities, requirements, organizational readiness...

Outsource Network Management in Gaming & Hospitality – Phase 2: Build the RFP and Select a Vendor

This phase of the blueprint, Outsource Network Management in Gaming & Hospitality, will help you build your RFP and select a vendor.
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