During Business Continuity Preparation Talk to Your MSP

Use this checklist to evaluate what solutions your MSP can provide during your business continuity plan execution or COVID-19 pandemic response.

COVID-19 Daily Summary – March 20, 2020: Focus on Child Care

We continue to develop research critical to your COVID-19 pandemic response, and our blueprint, The Essential COVID-19 Child Care Policy for Every Organization,...

ServiceNow and Microsoft Partnership: Great for ServiceNow and Microsoft Customers, Great for Vendor Lock-In

ServiceNow and Microsoft are furthering their partnership by hosting the Now platform in the Azure-trusted cloud. These features and integrations are powerful, but comes...

Execute an Emergency Remote Work Plan

This blueprint offers guidance, tools, and templates to ensure that if an emergency hits your organization, forcing your employees to work remotely, you can effectively...

Optimize the DRP for Business-Critical Analytics – Phase 3: Update the DR Solution to Meet Analytics DR Requirements

This phase of the blueprint will help optimize your current DR environment by aligning DR resource allocation with data criticality. As well, drive executive engagement...

COVID-19 Healthcare Roundtable

Listen to this special COVID-19 Healthcare Roundtable to gain insight into what others in Healthcare IT are doing to cope with this unprecedented crisis in the near term...

Guide to Remote Work During COVID-19 for Managers and Employees

In response to COVID-19 many organizations are developing plans to allow employees more flexible work options, including remote work. This may present new challenges as...

Build a Service Support Strategy – Executive Brief

Read this Executive Brief to understand why a service support strategy is critical to focus your function on organizational needs.

What Does the Coronavirus Mean for Your Business Continuity Plan?

If you are responsible for your organization’s business continuity plan (BCP), expect to get a call from senior leadership soon about your readiness for a potential...

BCP Recovery Workflow Example

Use this example BCP recovery workflow to support your own planning efforts.
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