Operations

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Internal Communications Plan Use the Internal Communications Plan tool to help you organize the steps and resources required to support your internal communications strategy.
BCP-DRP Fitness Assessment Use this COBIT 5 aligned tool to assess the current state and set a future state for your BCP and DRP documentation.
DRP BIA Scoring Context Example Record assumptions you made in the DRP BIA to explain the results and drive business engagement and feedback.
Practical, Right-Sized BCP Case Study: Summary Summary for Practical, Right-Sized BCP Case Study
Practical, Right-Sized BCP Case Study: Teams and Contacts Teams and Contacts for Practical, Right-Sized BCP Case Study
Practical, Right-Sized BCP Case Study: Notification, Assessment, and Declaration Procedures Notification, Assessment, and Declaration Procedures for Practical, Right-Sized BCP Case Study
Practical, Right-Sized BCP Case Study: Business Process Flowcharts Business Process Flowcharts for Practical, Right-Sized BCP Case Study
Practical, Right-Sized BCP Case Study: Example Overview Deck Example Overview Deck for Practical, Right-Sized BCP Case Study
Service Desk Site Visit Checklist Template Some upfront planning can lead to more valuable site visits and more prevented incidents.
Subscription Growth Leads ServiceNow to a Strong 2018 Year-End Close ServiceNow announced financial results for its fiscal year ending December 31, 2018. While new customers account for some of the results, subscription revenue increases...