Systems Management Service Level Assessment

Use this tool to evaluate the present state of your infrastructure to facilitate your systems management optimization efforts. Identify current performance levels, key...

Establish an Effective Data Protection Plan

The absence of a robust data protection strategy can expose the organization to so much risk that it halts operations altogether. IT departments need to simplify the...
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Cloud Strategy Workbook

This tool, part of the blueprint, Own the Cloud: Strategy and Action Plan, will help you identify the which service models align with your workloads, conduct a cloud...

Systems Management SOP Template

Well-developed processes are a critical component of systems management success. This template will help organizations ensure that their processes are effectively...

IT Infrastructure Outsourcing Business Case Template

Use this template to help you build a business case to outsource your IT infrastructure.

Systems Management Discipline Capability Assessment

Evaluate capabilities across several systems management disciplines to identify areas in need of improvement.

Managed Service Provider RFP Template

Use this template alongside the Outsource Systems Management Project blueprint deck to draft an effective RFP that will ensure you have complete coverage of your...

Wireless LAN User Acceptable Use Policy

The wireless LAN user acceptable use policy outlines the standards for appropriate use of the corporate wireless network.

Outsourcing Systems Management Decision Workbook

Use this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook...

M&A Runbook for Infrastructure and Operations

Infrastructure and Operations is crucial to the success of any IT integration for a significant merger or acquisition, yet it is often left to a last-minute scramble....
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