Infrastructure & Operations

SaaS Management Tools Grow in Popularity With Zylo Leading the Way

Enterprise SaaS Management platform Zylo recently raised $22.5 million in Series B funding to grow its workforce and development, making it a strong leader in this...

2020 May Be the Year for a Slack-quisition

Slack’s stock value has plummeted 40% since its public debut in April 2019. Slack's slowing revenue growth coupled with intense competition in the collaboration space may...

Reinforce End-User Security Awareness During Your COVID-19 Response Storyboard

Augment your security and training program with considerations for remote users during the COVID-19 pandemic.

Zendesk Data Breach – How Am I Affected?

Zendesk experienced a data breach of 10,000 accounts. Users of Zendesk Support and Zendesk Chat whose accounts were activated prior to November 1, 2016, were affected.

Reduce Manual Repetitive Work With IT Automation – Phase 3: Build a Process for Managing Automation

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you define a lightweight automation SDLC and build a process to manage your IT...

Avaya Enhances Capabilities for Avaya Spaces

Avaya has enhanced the capabilities of its cloud meeting and team collaboration app, Avaya Spaces.

Remote Work Assignment Log

This template defines and logs the remote work of an employee.

KUDO Offers Real-Time Sign Language Interpretation for Web Conferencing

KUDO makes web conferencing more inclusive by offering real-time sign language interpretation, accommodating all sign languages.

Pandemic Response Plan Example

Modify this example to create your pandemic response plan.

BMC Converges ITSM and ITOM Into a Unified Platform, Incorporating Artificial Intelligence and Machine Learning

IT solutions provider BMC announced its intelligence-enriched ITSM and ITOM platform with BMC Helix, which supports efficient and proactive IT service discovery,...
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