Infrastructure & Operations

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WAN Connectivity Chart Get up to speed on what's available on the WAN connectivity market using this information chart.
Network Architect The Network Architect's role is to develop and maintain the high-level design plan for the overall logical and technical network architecture. This individual will...
Desktop Virtualization Vendor Shortlist Tool Info-Tech conducted its own market evaluation of six leading desktop virtualization solutions. Before sitting down with vendors, use this tool to narrow the vendors to a...
Flowchart SOP Template (DRP) Flowcharts provide an at-a-glance view, ideal for disaster scenarios where pressure is high and rapid upward communication is critical. Similarly, flowcharts are also...
Checklist SOP Template Use checklists to streamline step-by-step procedures. Checklists are ideal when writing for experienced staff who just need a reminder of what to do, not how to do it.
Network Backup for Atlanta Data Center – Backups Example Use flowcharts and checklists to create effective SOP documents.
Document Management Checklist Use flowcharts and checklists to create effective SOP documents.
Application Development Process – AppDev Example Use flowcharts and checklists to create effective SOP documents.
Sales Process for New Clients – Sales Example Use flowcharts and checklists to create effective SOP documents.
Incident and Service Management Procedures – Service Desk Example Use flowcharts and checklists to create effective SOP documents.