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Use these examples to guide your KB article templates and to clarify appropriate level of detail.
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Modify these examples to suit your requirements.
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Capture initiatives to educate staff and drive buy-in from senior leadership on improvements to your incident and problem management processes.
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Use this tool to define your workflow for adding new events to track. This cookbook includes the considerations you need to include for every tracked event as well as the...
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Use this template to help define your event management handoffs to other service management practices.
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This template will help you record the output of the activities undertaken during the first two phases of the storyboard, Exploit Disruptive Infrastructure Technology.
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The Disruptive Technology Executive Presentation Template will assist you to present an overview of the disruptive technology process, outlining the value to your company.
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Review and edit the template to suit your project requirements.
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Identify the most common decisions you will need to make and prepare for your implementation project.
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Prioritize and prepare for tool rollout plan.
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