Infrastructure & Operations - Templates & Policies

Meeting Type Decision Flowchart

Use this decision tool to determine whether to schedule an onsite, virtual, or hybrid meeting.

End-User Device Management Standard Operating Procedure

This template, from the blueprints Pave the Road to Unified Endpoint Management and Simplify Remote Deployment With Zero-Touch Provisioning, will help you define the...

Zero-Touch Provisioning and Support Plan

Capture your zero-touch decision points and communicate their benefits to gain buy-in from your business stakeholders.

End-User Device Build Book Template

Document the different standard provisioning packages and device builds for your environment.

Communications Guide Poster Template

Use this poster as a visual aid to guide users toward the best communication channel for different message types.

Ticket Analysis Report

Use this template to document the justification for addressing service desk improvement, the results of your analysis, and your next steps.

BYOD Acceptable Use Policy

The purpose of the BYOC Acceptable Use Policy is to define standards, procedures, and restrictions for end users who are connecting a personally-owned device to a...

Mobile Device Remote Wipe Waiver Template

Having the ability to remote wipe is one of the most basic tools in IT's arsenal for securing mobile devices. Use this remote wipe waiver template to create a document...

End-User Computing Strategy Template

This template will help you document your proposed end-user computing strategy. Follow the insights in the blueprint to record your results in this template and...

Standard End-User Entitlements and Offerings Template

Follow the blueprint activities to record standard offerings in this template. This document becomes your service catalog entries for end-user computing.
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