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IT operations are increasingly exploring automation as a critical lever for driving efficiency and innovation – but automation is complex and successful implementations...
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The Service Desk Satisfaction diagnostic survey lets you actively measure end-user satisfaction with your service desk across seven key dimensions of service desk quality....
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Explore how focusing on sustainable scale-out can help you avoid AI fragmentation in this keynote presentation delivered at Info-Tech LIVE 2025.
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Virtually every organization today recognizes that AI is critical to their future success. Yet many still struggle to define a clear AI strategy and navigate the rapidly...
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As organizations increasingly adopt AI, CIOs now have increased expectations placed upon them, including digital transformation and AI innovation. As such, many...
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Learn more about adopting a CEO mindset and running IT by the numbers in this LIVE 2025 keynote presentation.
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If you had to start entirely from scratch, with no team or AI technology, how would you start building an AI chatbot? How would you do it in 12 months?
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The AI ecosystem is much more than just an AI model, requiring configuration, data collection, machine resource management, and more to drive value.
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Explore why HR is a critical partner for IT as organizations face rapid change in skills, collaboration, leadership, and organizational design driven by Exponential IT.
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Learn about what's ahead for governance, governance as an organizational response, and more from this LIVE 2025 keynote presentation.
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