Infrastructure & Operations - Blueprints

Design the IT Infrastructure & Operations Organization of the Future

IT infrastructure and operations teams must balance meeting everyday demands with planning for the future. But I&O’s plate is already overloaded with day-to-day tickets,...

Cut Costs by Leveraging AI Solutions

This practical research framework will help you identify, prioritize, and select AI use cases that offer the most cost-cutting potential for your organization based on ROI,...
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Harness AI to Reduce the Cost and Effort of KTLO in IT Operations

By strategically investing in AIOps, Gen AI, and other innovations in automation, CIOs can solve the familiar problem of KTLO and achieve a dual strategic objective: they...
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Build Your Infrastructure Platform Engineering Capability

This research provides a framework, hypotheses, and practical deliverables to help infrastructure leaders reduce operational toil, improve predictability, and maintain...

​​Infrastructure and Operations Priorities 2026​

The Infrastructure & Operations Priorities 2026 report outlines five critical initiatives to help I&O leaders break free of the technical debt, legacy systems, and manual...

Leverage Risk to Inform IT Outsourcing Requirements

Many organizations choose to outsource IT infrastructure, but the results often disappoint – and outsourcing only amplifies internal gaps and inefficiencies. Assessing...
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